Estate Manager: Digital Systems & Client Services

HDB Housing & Development Board; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

HDB Housing & Development Board is seeking an Estate Manager (Housing Eligibility Planning) to develop and enhance IT systems and e-services supporting flat purchase processes.

You may rotate into customer relations, handling flat transactions, credit assessments, and financial counselling, with a focus on service excellence and stakeholder engagement.

The role offers a 1+1 year contract and opportunities to contribute to digital initiatives across the public housing sector.

Qualifications

• Strong analytical and planning skills.
• Excellent interpersonal and customer-service mindset.
• Ability to work in a cross-functional team.

Responsibilities

• Develop, administer, and review IT systems and e-services to support operational efficiency.
• Plan, formulate, and implement new IT solutions and enhance portals and systems for policies and digital initiatives.
• Rotate to a customer relations role to handle HDB flat transactions, credit assessment and financial counselling.
• Interact daily with applicants, residents, solicitors and relevant agencies.

Skills

Analytical thinking

Organisational skills

Interpersonal skills

Customer-service mindset

Job description

HDB Housing & Development Board is seeking an Estate Manager (Housing Eligibility Planning) to develop and enhance IT systems and e-services supporting flat purchase processes.

You may rotate into customer relations, handling flat transactions, credit assessments, and financial counselling, with a focus on service excellence and stakeholder engagement.

The role offers a 1+1 year contract and opportunities to contribute to digital initiatives across the public housing sector.