Digital Estate & IT Services Manager

Housing & Development Board; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Housing & Development Board in Singapore is seeking an Estate Manager (Housing Eligibility Planning) to develop and enhance IT systems and e-services for flat purchase processes, driving operational efficiency and digital initiatives.

You may rotate into a customer relations role handling HDB flat transactions,credit assessments, and financial counselling, while collaborating with applicants, residents, solicitors and agencies to deliver quality services.

Qualifications

• Analytical thinking and structured approach to planning and problem solving.
• Strong organisational and project management skills to handle IT/system initiatives.
• A customer-service mindset with ability to engage with applicants and residents.

Responsibilities

• Develop, administer and review IT systems and e-services to support operational efficiency and digital initiatives for flat purchase processes.
• Plan, formulate and implement new IT solutions and enhance the portal and systems to support policy changes and streamlined processes.
• Potential rotation into a customer relations manager role handling HDB flat transactions, credit assessments and financial counselling, coordinating with applicants, residents, solicitors and agencies.

Skills

Analytical thinking

Organised

Customer-service mindset

Job description

Housing & Development Board in Singapore is seeking an Estate Manager (Housing Eligibility Planning) to develop and enhance IT systems and e-services for flat purchase processes, driving operational efficiency and digital initiatives.

You may rotate into a customer relations role handling HDB flat transactions,credit assessments, and financial counselling, while collaborating with applicants, residents, solicitors and agencies to deliver quality services.