Estate Manager

Minestone Corporation Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Minestone Corporation Pte Ltd is seeking an Estate Manager (Dormitory) to oversee the full spectrum of dormitory operations, safety, and resident welfare. The role requires strong leadership and the ability to coordinate with staff, contractors, and regulatory bodies to ensure a safe, clean living environment.

Responsibilities include daily estate management, inspections, maintenance coordination, compliance, and emergency planning, with a focus on service quality and resident satisfaction.

Qualifications

• Diploma, Advanced Diploma, Degree, or equivalent qualification in Facilities Management, Estate Management, Building Services, Property Management, Engineering, Business Administration, or related disciplines.

Responsibilities

• Lead day-to-day dormitory operations and ensure smooth facilities/services.
• Conduct regular inspections of blocks, common areas, and infrastructure.
• Coordinate maintenance, repairs, and preventive programs.
• Maintain cleanliness, landscaping, and environmental hygiene.
• Monitor utilities and improve operational efficiency.
• Oversee resident onboarding/offboarding and address concerns.
• Ensure compliance with laws, licences, and company policies.
• Manage safety, emergency plans, and drills.
• Supervise staff and contractors; prepare rosters and deployments.
• Assist budget prep, quotations, and procurement; manage records.

Skills

Leadership

Communication

Problem-solving

Multitasking

MS Office

Reporting

Education

Diploma/Advanced Diploma/Degree in Facilities Management or related

Tools

Facilities management software

Job description

Estate Manager

Position Title: Estate Manager (Dormitory)

Employment Type: Full-Time

Job Summary

The Dormitory Estate Manager is responsible for the overall management, maintenance, safety, security, and operational efficiency of a migrant worker dormitory. The incumbent will oversee daily estate operations, supervise site personnel and contractors, ensure compliance with regulatory requirements, and maintain a safe, clean, and conducive living environment for residents.

The role requires strong leadership, stakeholder management, problem-solving abilities, and a commitment to operational excellence and resident welfare.

Key Responsibilities

Estate Operations & Facilities Management

• Manage the day-to-day operations of the dormitory and ensure smooth functioning of all facilities and services.
• Conduct regular inspections of residential blocks, common areas, facilities, and infrastructure.
• Coordinate and supervise maintenance works, repairs, upgrading projects, and preventive maintenance programmes.
• Ensure cleanliness, housekeeping, landscaping, and environmental hygiene standards are maintained at all times.
• Monitor utility consumption and recommend initiatives to improve operational efficiency.

Resident Management

• Oversee resident onboarding and offboarding processes.
• Address residents' feedback, concerns, and service requests in a timely and professional manner.
• Foster a safe, respectful, and harmonious living environment.
• Support the implementation of resident engagement and welfare initiatives where required.

Compliance & Regulatory Requirements

• Ensure compliance with all applicable laws, regulations, FEDA dormitory licence conditions, and company policies.
• Maintain proper records, reports, permits, and documentation required by relevant authorities.
• Conduct routine audits and inspections to ensure compliance with safety, health, and operational standards.
• Liaise with government agencies, clients, auditors, and external stakeholders as required.

Safety & Emergency Preparedness

• Ensure effective implementation of workplace safety and health practices.
• Manage emergency response procedures, incident reporting, and crisis management plans.
• Coordinate fire safety inspections, emergency drills, and evacuation exercises.
• Investigate incidents and implement corrective and preventive measures.

Staff & Contractor Management

• Supervise estate personnel, cleaners, security officers, technicians, and service providers.
• Monitor contractor performance and ensure service standards are met.
• Provide guidance, training, and performance management for site staff.
• Prepare duty rosters and manpower deployment plans where necessary.

Administrative Management

• Assist in budget preparation and expenditure monitoring.
• Review quotations, service contracts, and procurement requirements.
• Ensure cost-effective management of estate operations while maintaining service quality.
• Prepare operational reports and management updates.

Job Requirements

Qualifications

• Diploma, Advanced Diploma, Degree, or equivalent qualification in Facilities Management, Estate Management, Building Services, Property Management, Engineering, Business Administration, or related disciplines.

Experience

• Minimum 3 years of relevant experience in estate management, facilities management, property management, dormitory management, or related operational environments.
• Experience managing teams, contractors, and stakeholders will be advantageous.

Skills & Competencies

• Strong leadership and people management skills.
• Good communication and interpersonal abilities.
• Strong problem-solving and decision-making capabilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office applications.
• Ability to prepare reports and maintain operational records.
• Familiarity with regulatory compliance, workplace safety, and facilities management practices will be advantageous.

Other Requirements

• Willingness to respond to operational emergencies outside normal working hours when required.
• Ability to work independently and collaboratively with internal and external stakeholders.

What We Offer

• Competitive remuneration package.
• Opportunities for professional development and career progression.
• Supportive and collaborative work environment.
• Meaningful role contributing to the well-being of dormitory residents and operational excellence.