Estate Executive, Housing Maintenance (HMG)

Public Service Division; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Public Service Division in Singapore is seeking an Estate Executive, Housing Maintenance (HMG) to join a dynamic HDB Office team dedicated to serving residents with quality housing and maintenance services.

The role involves addressing residents’ feedback on maintenance matters, managing leases and tenancies for HDB flats, aiding residents with mortgage and rent payments, coordinating car park improvements, and contributing to estate renewal projects such as HIP and LUP.

Qualifications

• Relevant technical background and/or estate management experience is advantageous but not required.
• Effective communication skills.
• Passion to serve.
• Ability to work independently.
• Confidence and assertiveness.
• Willingness to learn.
• When necessary, work beyond normal officer hours and perform light physical tasks.

Responsibilities

• Address residents’ feedback on maintenance matters.
• Manage lease and tenancy of HDB flats and address feedback on issues like illegal sub-letting and excessive noise.
• Assist flat owners and tenants with mortgage loans and rent payments.
• Coordinate and monitor car park improvement works.
• Involvement in estate renewal projects such as HIP and LUP.

Skills

Communication skills

Independent working

Confidence & assertiveness

Willingness to learn

Physical stamina

Education

Estate management background

Job description

[What the role is]

Estate Executive, Housing Maintenance (HMG)

[What you will be working on]

You will be part of a dynamic team in an HDB Office to serve the residents by providing quality housing & maintenance services.

As an HDB Estate Executive, your rolewould include:

• addressing residents’ feedback on maintenance related matters,

• managing lease and tenancy of HDB flats (e.g. checking on feedback relating to illegal sub-letting, excessive noise),

• working with flat owners and tenants with regards to the settlement of their mortgage loans and rent payments,

• coordinating and monitoring car park improvement works, and

• involvement in projects like estate renewal projects (e.g. HIP, LUP).

[What we are looking for]

We are looking for candidates who have:

• Relevant technical background and/or experience (e.g. estate management) would beadvantageous, but not necessary.

• effective communication skills,

• a passion to serve,

• the ability to work independently,

• confidence and assertiveness, and

• a willingness to learn.

• when necessary, work beyond normal officer hours due to work exigencies, perform light physical work (e.g. climbing up the ladder to check on ceiling leaks, bending down to check on drainage pipes, doing estate walk-abouts).

Successful candidate will be offered 1+1 year contract in the instance and will be posted to relevant zones where applicable/ suitable.