Estate Executive, Housing Maintenance (HMG)

Housing & Development Board; Singapore; On-site; SGD 31,000 - 42,000; Full time

Job summary

Housing & Development Board is seeking an Estate Executive, Housing Maintenance (HMG) to join an HDB Office team. You will assist residents by delivering quality housing and maintenance services, and you will handle feedback on maintenance matters.

The role involves managing lease and tenancy issues for HDB flats, coordinating car park improvements, and supporting estate renewal projects. The successful candidate will demonstrate communication skills, independence, and a service mindset, with

Qualifications

• Effective communication skills and a service mindset.
• Ability to work independently and take initiative.
• Confidence and assertiveness in handling residents' needs.
• Willingness to learn and adapt to new duties.
• Flexibility to work beyond normal hours if required, plus light physical tasks.

Responsibilities

• Address residents’ feedback on maintenance matters.
• Manage lease and tenancy of HDB flats, including feedback on illegal sub-letting and noise.
• Coordinate with flat owners and tenants on mortgage and rent payments.
• Monitor car park improvement works and related projects.
• Participate in estate renewal projects (HIP, LUP) where applicable.

Skills

Communication skills

Independent worker

Confidence & assertiveness

Willingness to learn

Public service mindset

Job description

[What the role is]

Estate Executive, Housing Maintenance (HMG)

[What you will be working on]

You will be part of a dynamic team in an HDB Office to serve the residents by providing quality housing & maintenance services.

As an HDB Estate Executive, your role would include:

• addressing residents’ feedback on maintenance related matters,
• managing lease and tenancy of HDB flats (e.g. checking on feedback relating to illegal sub-letting, excessive noise),
• working with flat owners and tenants with regards to the settlement of their mortgage loans and rent payments,
• coordinating and monitoring car park improvement works, and
• involvement in projects like estate renewal projects (e.g. HIP, LUP).

[What we are looking for]

We are looking for candidates who have:

• Relevant technical background and/or experience (e.g. estate management) would be advantageous, but not necessary.
• effective communication skills,
• a passion to serve,
• the ability to work independently,
• confidence and assertiveness, and
• a willingness to learn.
• when necessary, work beyond normal officer hours due to work exigencies, perform light physical work (e.g. climbing up the ladder to check on ceiling leaks, bending down to check on drainage pipes, doing estate walk-abouts).

Successful candidate will be offered 1+1 year contract in the instance and will be posted to relevant zones where applicable/ suitable.