Estate Executive, Housing Maintenance (HMG)

Housing and Development Board; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

Housing and Development Board is seeking an Estate Executive in Singapore to join a dynamic HDB Office team. You will serve residents by delivering quality housing and maintenance services and address feedback on related matters.

The role involves managing leases, tenancy, mortgage and rent matters, coordinating car park improvement works, and contributing to estate renewal projects such as HIP and LUP. Training and development opportunities are provided.

Qualifications

• Relevant technical background and/or estate management experience is an advantage but not required.
• Strong communication skills are essential.
• Passion to serve residents and communities.
• Ability to work independently and take initiative.
• Confidence, assertiveness, and problem-solving mindset.
• Willingness to learn and adapt to new tasks.

Responsibilities

• Address residents’ feedback on maintenance-related matters.
• Manage lease and tenancy of HDB flats (e.g. feedback on illegal sub-letting, noise).
• Coordinate with flat owners and tenants on mortgage loans and rent payments.
• Monitor car park improvement works.
• Involve in estate renewal projects (e.g. HIP, LUP).

Skills

Effective communication

Independent worker

Confidence & assertiveness

Willingness to learn

Customer service mindset

Job description

What the role is:

Estate Executive, Housing Maintenance (HMG)

What you will be working on:

You will be part of a dynamic team in an HDB Office to serve the residents by providing quality housing & maintenance services.

As an HDB Estate Executive, your rolewould include:

• addressing residents’ feedback on maintenance related matters,
• managing lease and tenancy of HDB flats (e.g. checking on feedback relating to illegal sub-letting, excessive noise),
• working with flat owners and tenants with regards to the settlement of their mortgage loans and rent payments,
• coordinating and monitoring car park improvement works, and
• involvement in projects like estate renewal projects (e.g. HIP, LUP).

What we are looking for:

We are looking for candidates who have:

• Relevant technical background and/or experience (e.g. estate management) would beadvantageous, but not necessary.
• effective communication skills,
• a passion to serve,
• the ability to work independently,
• confidence and assertiveness, and
• a willingness to learn.
• when necessary, work beyond normal officer hours due to work exigencies, perform light physical work (e.g. climbing up the ladder to check on ceiling leaks, bending down to check on drainage pipes, doing estate walk-abouts).

Successful candidate will be offered 1+1 year contract in the instance and will be posted to relevant zones where applicable/ suitable.

About Housing and Development Board

We are Singapore's public housing authority and a statutory board under the Ministry of National Development. We take pride in creating homes and towns that form a quality living environment for the young and old. Throughout the years, our continuous innovation and upgrading programmes have ensured that the heartland remain our cherished home.Join us in making a difference to the heartlands and communities that matter to us. Take on the challenge of shaping the nation’s skyline and landscape. With the wide range of opportunities available in HDB, you play an integral part in redefining the future of public housing and improving the lives of Singaporeans.