Equities Client Success & Trade Operations Lead

WEBULL SECURITIES (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

WEBULL SECURITIES (SINGAPORE) PTE. LTD. is seeking a seasoned equities trader to ensure accurate and timely execution of client trades and to respond to enquiries across channels.

You will be involved in onboarding new products and platform development, while ensuring adherence to procedures. The role emphasizes strong communication with stakeholders, ability to work under pressure, and participation in client education sessions and public-facing activities to convey market insights in line with

Qualifications

• At least 5 years of experience in equities and options trading in financial institutions and/or brokerage firms.
• Bachelor's Degree holder in Business/ Finance or related disciplines.
• Certifications CMFAS M1A, M5, M6 and M6A will be highly advantageous.
• Strong communication skills to interact with multiple stakeholders and work under pressure.

Responsibilities

• Ensure and facilitate the proper execution of equities trades for clients in an accurate and timely manner
• Proactively handle clients' enquiries (email/phone) on trading-related matters
• Actively involved in onboarding of new products, platform development, etc
• Understanding all business systems, processes, and procedures
• Drive a 'Customer First' initiative: deliver timely, appropriate support to maintain high service standards
• Engage customers to kickstart their investment journey with Webull, including account registration and funding outreach
• Support client education sessions, including webinars, seminars, and investor workshops to showcase platform capabilities and market insights
• Assist with public-facing touchpoints and media engagement, conveying market perspective and brand voice in compliance with regulatory guidelines
• Handle trade exceptions and contingency procedures during system downtime
• Any other task as assigned

Skills

Equities trading

Options trading

Client communication

Education

Bachelor's Degree in Business/Finance or related discipline

CMFAS M1A

CMFAS M5

CMFAS M6

CMFAS M6A

Job description

WEBULL SECURITIES (SINGAPORE) PTE. LTD. is seeking a seasoned equities trader to ensure accurate and timely execution of client trades and to respond to enquiries across channels.

You will be involved in onboarding new products and platform development, while ensuring adherence to procedures. The role emphasizes strong communication with stakeholders, ability to work under pressure, and participation in client education sessions and public-facing activities to convey market insights in line with