Equities Operations & Client Services Analyst

RMA CONTRACTS PTE. LTD.

Singapore

On-site

SGD 60,000 - 90,000

Full time

3 days ago

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Job summary

RMA CONTRACTS PTE. LTD.

is seeking a 12-month contract role to support the Equities business from an Operations and Client Services perspective, focusing on trade lifecycle management, client onboarding, risk control, and process improvement. You will work closely with clients and internal stakeholders to ensure smooth post-trade processes, resolve operational issues, and enhance the client experience in a dynamic investment banking environment.

Qualifications

Excellent relationship-building skills to interact effectively with both internal and external clients.
Analytical and detail-oriented approach to problem-solving with a focus on mitigating operational risks.
Experience with automation and workflow improvement or willingness to drive it.

Responsibilities

Trade Lifecycle Management: Handling trade allocation, pre-matching, and fails management to ensure successful settlement of client transactions.
Client Service: Serving as a primary contact for clients regarding trade execution queries and complex transaction requests.
Risk & Control: Mitigating risk by ensuring timely controls, maintaining accurate books and records, and regulatory compliance.
Process Improvement: Driving automation, improving straight-through processing (STP) rates, and scaling workflows for increasing volumes.
Collaboration: Working with sales, trading, technology, and compliance teams to resolve trade issues and develop new products or market entries.