Entry-Level IT Desktop Support Technician

ML SYSTEMS INTEGRATOR PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

ML SYSTEMS INTEGRATOR PTE. LTD. in Singapore is seeking an IT support professional to handle both scheduled and ad hoc client support.

You will ensure timely issue resolution, perform onsite visits and remote troubleshooting, and replace faulty hardware as needed. Responsibilities include troubleshooting IT infrastructure and end-user applications, maintaining hardware, and documenting all activities in the ticketing system.

Responsibilities

• Provide scheduled and ad hoc IT support to clients, ensuring timely and effective resolution of issues.
• Troubleshoot IT infrastructure and end-user desktop applications via onsite visits, phone calls, email, and remote access.
• Replace faulty PC and server hardware, perform upgrades, and carry out routine hardware maintenance.
• Document all support activities and updates accurately in the company’s ticketing system.

Job description

ML SYSTEMS INTEGRATOR PTE. LTD. in Singapore is seeking an IT support professional to handle both scheduled and ad hoc client support.

You will ensure timely issue resolution, perform onsite visits and remote troubleshooting, and replace faulty hardware as needed. Responsibilities include troubleshooting IT infrastructure and end-user applications, maintaining hardware, and documenting all activities in the ticketing system.