L1 Desktop Support Engineer — Hands-On IT Troubleshooter

SAGL CONSULTING PTE. LTD.; Singapore; On-site; SGD 27,000 - 47,000; Full time

Job summary

SAGL CONSULTING PTE. LTD. in Singapore is seeking an IT Support professional to install and maintain IT infrastructure, and provide daily technical assistance to clients.

You will assist with hardware upgrades, coordinate with vendors, and perform IMAC tasks, while ensuring proper documentation during shift handovers. The role requires shift work and hands-on troubleshooting across hardware and software systems, located at Tuas.

Qualifications

• Must be able to work in shifts.
• Location Tuas, Singapore.

Responsibilities

• Install and maintain IT infrastructure (hardware and software).
• Provide day-to-day tech support for clients.
• Assist with hardware additions and upgrades.
• Perform IMAC activities and incident resolution.
• Coordinate with third-party vendors and contractors.
• Document and hand over materials during shift changes.

Skills

Network troubleshooting

Active Directory

Switches & servers

Image deployment

Job description

SAGL CONSULTING PTE. LTD. in Singapore is seeking an IT Support professional to install and maintain IT infrastructure, and provide daily technical assistance to clients.

You will assist with hardware upgrades, coordinate with vendors, and perform IMAC tasks, while ensuring proper documentation during shift handovers. The role requires shift work and hands-on troubleshooting across hardware and software systems, located at Tuas.