Enterprise SaaS Growth & Renewals Manager

Meltwater; Singapore; Hybrid; SGD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible paid time off

Health insurance

Job summary

Meltwater is seeking an Enterprise Account Manager in Singapore to manage and grow strategic accounts within the SaaS space. You will lead renewals, expand engagement, and partner with Renewals and Customer Success teams to maximize value for customers.

This role emphasizes strong communication, strategic planning, and collaboration across functions. A hybrid work model is in place, with office presence required 3 days per week in Singapore.

Qualifications

• Bachelor's degree or higher preferred.
• Minimum of 4 years of account management experience.
• Strong strategic thinking and execution capabilities.
• Proven ability to formulate and execute effective account plans.
• Proactive in identifying expansion opportunities within existing accounts.
• Collaborative mindset with Client Success and Renewals teams.
• Excellent written and verbal English communication.
• Willingness to work on a hybrid schedule (office 3 days).Legally eligible to work in the country of hire.

Responsibilities

• Lead management, renewal, and growth within assigned accounts.
• Collaborate with Renewals Representatives to ensure retention and negotiate pricing terms.
• Craft customized account plans to bolster retention and expansion.
• Identify upsell and cross-sell opportunities within accounts.
• Work with Customer Success to drive engagement with Meltwater solutions.
• Build strong relationships with key accounts to drive satisfaction and usage.
• Monitor usage to inform renewal strategies and product expansion.
• Drive proactive sales activities during renewals to counter competition.

Skills

Account management

Growth & renewals

Strategic thinking

Stakeholder collaboration

English communication

Education

Bachelor's degree or higher

Job description

Meltwater is seeking an Enterprise Account Manager in Singapore to manage and grow strategic accounts within the SaaS space. You will lead renewals, expand engagement, and partner with Renewals and Customer Success teams to maximize value for customers.

This role emphasizes strong communication, strategic planning, and collaboration across functions. A hybrid work model is in place, with office presence required 3 days per week in Singapore.