End-User IT Support Specialist (Part-Time)

SINGAPORE INSTITUTE OF LEGAL EDUCATION

Singapore

On-site

SGD 50,000 - 73,000

Part time

14 days+
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Job summary

Singapore Institute of Legal Education is seeking an IT Support professional for a part-time assignment from Aug 2026 to Mar 2027. The role reports to the Head of IT and covers support for end-user devices, AV equipment, and e-exams logistics.

Responsibilities include maintaining device inventories, responding to service requests, and developing documentation. Diploma in IT-related field and 2–3 years in similar support roles are required.

Qualifications

  • Diploma in Computer Science, Computer Engineering, Information Technology or a related field.
  • 2-3 years of IT-related working experience in supporting Windows 10 & 11 OS, Macintosh OS, IOS, Android, Microsoft 365 services, and other common desktop applications.
  • Prior working experience in technical support role (end user device support).
  • Good interpersonal skills to handle internal and external users and/or situations.
  • Keen to learn and a good team worker.

Responsibilities

  • Install, configure, and maintain end-user computing devices including laptops, tablets, and mobile devices.
  • Respond promptly to user inquiries via ticketing system, email, or phone, ensuring timely resolution and user satisfaction.
  • Set up, operate, and troubleshoot AV equipment and systems (sound, projectors, screens, microphones).
  • Develop and maintain documentation on installation, deployment, and inventory checklists.
  • Manage hardware inventory and software licensing allocations in Asset Management System.

Skills

Windows 10/11
Macintosh OS
iOS
Android
Microsoft 365
End-user support

Education

Diploma in CS/CE/IT

Tools

Asset Management System
Ticketing System

Job description

Singapore Institute of Legal Education is seeking an IT Support professional for a part-time assignment from Aug 2026 to Mar 2027. The role reports to the Head of IT and covers support for end-user devices, AV equipment, and e-exams logistics.

Responsibilities include maintaining device inventories, responding to service requests, and developing documentation. Diploma in IT-related field and 2–3 years in similar support roles are required.

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