IT Support Part-time Contract

SINGAPORE INSTITUTE OF LEGAL EDUCATION; Singapore; On-site; SGD 50,000 - 73,000; Part time

Job summary

Singapore Institute of Legal Education is seeking an IT Support professional for a part-time assignment from Aug 2026 to Mar 2027. The role reports to the Head of IT and covers support for end-user devices, AV equipment, and e-exams logistics.

Responsibilities include maintaining device inventories, responding to service requests, and developing documentation. Diploma in IT-related field and 2–3 years in similar support roles are required.

Qualifications

• Diploma in Computer Science, Computer Engineering, Information Technology or a related field.
• 2-3 years of IT-related working experience in supporting Windows 10 & 11 OS, Macintosh OS, IOS, Android, Microsoft 365 services, and other common desktop applications.
• Prior working experience in technical support role (end user device support).
• Good interpersonal skills to handle internal and external users and/or situations.
• Keen to learn and a good team worker.

Responsibilities

• Install, configure, and maintain end-user computing devices including laptops, tablets, and mobile devices.
• Respond promptly to user inquiries via ticketing system, email, or phone, ensuring timely resolution and user satisfaction.
• Set up, operate, and troubleshoot AV equipment and systems (sound, projectors, screens, microphones).
• Develop and maintain documentation on installation, deployment, and inventory checklists.
• Manage hardware inventory and software licensing allocations in Asset Management System.

Skills

Windows 10/11

Macintosh OS

iOS

Android

Microsoft 365

End-user support

Education

Diploma in CS/CE/IT

Tools

Asset Management System

Ticketing System

Job description

Job Description & Requirements

IT Support (P/Time Assignment Aug26 to Mar27)

This role reports to the Head of IT.

Job Description

1. Install, configure, and maintain end-user computing devices, including laptops, tablets, and mobile devices.
2. Respond promptly to user inquiries and service requests via ticketing system, email, or phone, ensuring timely resolution and user satisfaction.
3. Set up, operate, and troubleshoot AV equipment and systems, including sound systems, projectors, screens, and microphones.
4. To develop and maintain comprehensive documentations on installation, deployment, and inventory checklists.
5. Manage hardware inventory and software licensing allocations including asset check-in, asset check-out, asset disposal, asset tagging, asset naming and asset registration in Asset Management System.
6. Perform annual asset verification exercise.
7. Provide e-exams logistic support including packing e-exams items, checking usability of e-exams items, testing e-exams backup wi-fi and testing walkie-talkie.
8. Provide support at the Bar Exams as e-proctor.
9. Assist in any other End User Computing related projects as assigned.

Job Requirements

Diploma in Computer Science, Computer Engineering, Information Technology or a related field.

2 - 3 years of IT-related working experience in supporting Windows 10 & 11 OS, Macintosh OS, IOS, Android, Microsoft 365services, and other common desktop applications.

Prior working experience in technical support role (end user device support)

Good interpersonal skills to handle internal and external users and/or situations

Keen to learn and a good team worker.

Working Hours

Contract Assignment Aug 2026 to March 2027

Tuesday, Wednesday, Friday

9 am – 6pm