End-to-End Order & Supply Chain Specialist

SYSMEX ASIA PACIFIC PTE. LTD.

Singapore

On-site

SGD 42,000 - 64,000

Full time

4 days ago

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Job summary

Sysmex Asia Pacific Pte. Ltd. is seeking an Order Management professional to handle end-to-end customer orders, planning, coordination, and documentation of shipments with internal and external stakeholders to ensure timely fulfillment and customer satisfaction.

You will drive continuous improvement, work with warehouse/3PL, and monitor KPI data from ERP to support revenue realization and accurate reporting.

Qualifications

Diploma in Supply Chain, Logistics, Business Administration or related disciplines.
3 years of experience in supply chain, order management or customer service operations.
Proficient in MS Excel and SAP/ERP systems.
Detail-oriented with strong accuracy in order processing.

Responsibilities

Primary contact for customer orders, inquiries, updates, and complaints.
Coordinate with Suppliers and Planners to ensure timely delivery information.
Ensure shipping and bank documents are generated and verified for timely revenue.
Collaborate with warehouse and 3PL to ensure proper inbound/outbound processes.
Consolidate data from ERP to monitor KPIs and optimize performance.
Track back orders and work toward zero backlog.
Support timely order processing and urgent shipments.
Develop and maintain SOPs and ensure SOX/compliance.
Provide backup to the team as needed.