Global Order Management & Inventory Specialist

Yokogawa Electric Corporation; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Yokogawa Electric Corporation in Singapore is seeking an Order Management Specialist to ensure accurate order entry and end-to-end order fulfilment. You will monitor the processing cycle, support SSC teams, and manage customer inquiries and complaints with a focus on timely, compliant execution.

The role requires ERP experience (SAP/Oracle, SAP S/4HANA preferred), strong analytics, and familiarity with JSOX and export controls. Join a global team driving operational excellence.

Qualifications

• Degree/Diploma in Supply Chain Management, Engineering, Business Administration, Computer Science, or a related field
• Minimum 5 years of relevant experience in supply chain operations, order management, or a similar function
• Sound understanding of business processes, operational workflows, and cross-functional supply chain dynamics
• Proficiency in ERP systems (e.g., SAP, Oracle, or equivalent); experience with SAP S/4HANA is preferred
• Familiarity with JSOX compliance, export control regulations, and quality management systems
• Strong analytical skills, with the ability to interpret order backlogs, inventory reports, and KPIs using Excel or BI tools

Responsibilities

• Review customer orders for accuracy, completeness, and compliance with internal procedures and JSOX
• Monitor the order processing cycle to ensure timely execution and minimize errors
• Provide guidance, training, and operational support to SSC teams and internal stakeholders
• Address inquiries and complaints; collaborate on root-cause investigations and corrective actions
• Coordinate outbound logistics and balance product availability with customer demand
• Review SOPs and identify opportunities to improve efficiency, accuracy, and end-to-end fulfilment

Job description

Yokogawa Electric Corporation in Singapore is seeking an Order Management Specialist to ensure accurate order entry and end-to-end order fulfilment. You will monitor the processing cycle, support SSC teams, and manage customer inquiries and complaints with a focus on timely, compliant execution.

The role requires ERP experience (SAP/Oracle, SAP S/4HANA preferred), strong analytics, and familiarity with JSOX and export controls. Join a global team driving operational excellence.