Senior Supply Chain Ops: End-to-End Order Fulfillment Lead

Recruit Express Pte Ltd; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a dedicated Order Fulfillment professional in Singapore to manage end-to-end order-to-cash activities, including entry, fulfilment, billing and delivery. You will process orders in SAP, coordinate with factories and suppliers, and ensure timely execution while supporting stock takes and audits.

The role requires a Diploma or Degree in Business Administration, Supply Chain, Logistics or related discipline, with at least 5 years of relevant experience and strong

Qualifications

• Diploma/degree in Business Admin, Supply Chain, Logistics or related discipline.
• Minimum 5 years of experience in Order Fulfilment, Supply Chain Operations, Logistics, Customer Operations or Order Management.
• Hands-on experience with SAP is preferred.
• Strong understanding of order-to-cash processes.

Responsibilities

• Manage end-to-end order-to-cash activities from entry to fulfilment, billing and delivery.
• Process customer orders accurately in SAP and ensure timely execution according to requirements.
• Review open orders and backlog and follow up on ageing orders.
• Issue purchase orders and coordinate cross-company purchases with factories and suppliers.
• Monitor inbound deliveries and coordinate with factories and suppliers for material availability.
• Coordinate billing activities and ensure invoices and delivery documents are issued on time.
• Respond to customer and sales enquiries regarding stock, status and shipments.
• Collaborate with warehouse and delivery teams for smooth fulfillment and service delivery.
• Manage returns and coordinate with factories or suppliers.
• Investigate and resolve order/shipment/document discrepancies.
• Support stock take, reconciliation and audits.
• Work with Sales, Finance, Regulatory and other teams for daily operations.
• Support process improvement and KPI reporting.

Skills

Order fulfilment

Customer service

Stakeholder management

Multi-tasking

Process-driven

Education

Diploma or Degree in Business Administration, Supply Chain, Logistics or related discipline

Tools

SAP

Job description

Recruit Express Pte Ltd is seeking a dedicated Order Fulfillment professional in Singapore to manage end-to-end order-to-cash activities, including entry, fulfilment, billing and delivery. You will process orders in SAP, coordinate with factories and suppliers, and ensure timely execution while supporting stock takes and audits.

The role requires a Diploma or Degree in Business Administration, Supply Chain, Logistics or related discipline, with at least 5 years of relevant experience and strong