#EG Ops Support Executive, Digital Workplace

NCS Pte Ltd; Singapore; Remote; SGD 36.000 - 60.000; Vollzeit

Zusammenfassung

NCS is seeking an EG Ops Support Executive for Digital Workplace in Singapore to provide end-user support, troubleshoot client platform issues and ensure service levels are met. You will manage incidents, service requests, asset records, and server administration to enable software distribution and patch management.

We value AEIOU principles and a can-do attitude; prior tech administration experience and basic network knowledge are a plus.

Qualifikationen

• 1+ year of experience in technology administration.
• Some network knowledge is an advantage.
• Proficient in MS Office.
• Proficiency in technology is a plus.
• Independent, resourceful, result-oriented with a can-do attitude.

Aufgaben

• Perform End User Support - Client Management.
• Perform troubleshooting for client platform related problems.
• Respond promptly to incidents, investigate & provide temporary and/or permanent resolution with timely status updates.
• Perform service requests related to client platforms.
• Monitor the agreed service level, document and maintain configuration of systems; provide regular reporting.
• Involve in client platform implementation/upgrade projects.
• Perform follow-up with vendor on replacement of hardware.
• Perform asset management and update asset records.
• Perform local server administration to facilitate software distribution & patch management service.
• Ensure deliverables meet service level requirements; propose and implement action plans when required.
• Establish facility management standards/best practices to ensure operation consistency across project/facility management teams.
• Submit progress reports

Kenntnisse

Tech administration experience

Network knowledge

MS Office

Tech proficiency

Jobbeschreibung

#EG Ops Support Executive, Digital Workplace

Date: 2026-10-19

Company: NCS

Job Requisition ID: REF1619Q

Company Description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. www.ncs.co

Job Description

As an Desktop Engineer with NCS Group, the broad area of your job responsibilities will cover the following:

• Perform End User Support - Client Management
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Perform follow-up with vendor on replacement of hardware.
• Perform asset management & update asset records.
• Perform local server administration to facilitate software distribution & patch management service.
• Ensure deliverables meet service level requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure operation consistency across project / facility management teams.
• Submit progress reports

Qualifications

• Preferably with 1 or more year ofrelated experience in Technology Administration.
• Some Network knowledge will be an advantage
• Computer literacy in MS Office
• Proficiency in Technology will be added advantage
• Independent, resourceful, result-oriented individuals with a "can-do" attitude

Additional Information

We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity -and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.