Education Centre Operations Leader

7+ ACADEMY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading educational centre in Singapore seeks an Assistant Centre Manager to oversee daily operations and ensure exceptional learning experiences. The ideal candidate will manage staff, develop customer service strategies, and uphold centre standards in a dynamic environment. Bilingual in English and Chinese is essential for effective communication with customers. This role offers the right opportunity for career growth in a high-performing start-up culture.

Qualifications

• Bilingual in English and Chinese, able to communicate with Mandarin-speaking customers.
• Passion for customer service, especially in the education sector.
• Experience in achieving sales goals in a B2C environment.

Responsibilities

• Lead daily operations of the learning centre.
• Train and mentor staff to ensure service excellence.
• Resolve customer queries promptly and professionally.
• Collaborate with teams to meet enrolment targets and optimize operations.

Skills

Customer service orientation

Bilingual in English and Chinese

Sales experience

Team management

Education

Polytechnic or University Degree

Job description

A leading educational centre in Singapore seeks an Assistant Centre Manager to oversee daily operations and ensure exceptional learning experiences. The ideal candidate will manage staff, develop customer service strategies, and uphold centre standards in a dynamic environment. Bilingual in English and Chinese is essential for effective communication with customers. This role offers the right opportunity for career growth in a high-performing start-up culture.