E-commerce Operations Specialist

ETTON TECHNOLOGY SUPPLY CHAIN PTE. LTD.; Singapore; On-site; SGD 30,000 - 54,000; Full time

Benefits offered by this job

Appropriate training provided

Competitive salary and performance/SHR

Immediate position available

Job summary

Etton Bookstore is seeking a capable candidate to manage daily e-commerce operations, including order processing, fulfillment, inventory updates, and customer inquiries. You will also maintain site content and support campaigns across Shopee, Lazada and other platforms.

You will analyze sales data, assist with budget-driven campaigns, and collaborate with Finance for monthly close. Fresh graduates welcome; strong Adobe/Shopify/WordPress skills preferred.

Qualifications

• Secondary School/O Level or equivalent; Diploma/Certificate preferred.
• Experience with Adobe Illustrator/Photoshop/After Effects, Shopify, WordPress.
• Independent and meticulous with strong attention to detail.
• Self-driven and able to work in a fast-paced environment.

Responsibilities

• Oversee daily e-commerce operations: process orders, fulfillment, inventory updates, dispatch, invoicing, and inquiries.
• Respond promptly to customer inquiries and feedback on orders and social media.
• Support campaigns to increase loyalty, engagement, and purchases.
• Create and maintain website content; ensure product pages and prices are accurate.
• Plan campaigns and budgets; monitor performance and optimization.
• Manage brand presence on Shopee, Lazada, Tiktok, etc., via cross-channel campaigns.
• Prepare weekly/monthly sales reports for management review.
• Provide analytics on online sales, customer behavior, and trends.

Skills

Adobe Illustrator

Photoshop

After Effects

Shopify

WordPress

Education

Diploma or equivalent

NiTEC/Professional Certificate

Tools

Shopify

WordPress

Adobe Illustrator

Photoshop

After Effects

Job description

Etton Bookstore is seeking a capable candidate to manage daily e-commerce operations, including order processing, fulfillment, inventory updates, and customer inquiries. You will also maintain site content and support campaigns across Shopee, Lazada and other platforms.

You will analyze sales data, assist with budget-driven campaigns, and collaborate with Finance for monthly close. Fresh graduates welcome; strong Adobe/Shopify/WordPress skills preferred.