E-Commerce Assistant

ZEN CAREER PTE. LTD.; Singapore; On-site; SGD 20,000 - 33,000; Full time

Benefits offered by this job

Bonuses

Job summary

Zen Career Pte Ltd in Singapore is seeking a capable e-commerce coordinator to process and manage online orders across WordPress and major marketplaces. The role focuses on inventory monitoring, order fulfilment, and prompt customer support across platforms.

You will liaise with logistics teams, update product SKUs, and assist with pricing and promotions to boost online sales. Office hours are Monday to Friday, 8:30am to 5:30pm, located in the East.

Qualifications

• Experience handling online orders across major e-commerce platforms.
• Familiar with inventory monitoring and stock control.
• Excellent communication for customer enquiries and reviews.

Responsibilities

• Process and manage online orders across WordPress, Shopee, Lazada, Zalora, Amazon, and other platforms.
• Monitor online inventory levels to prevent stock-outs and fulfilment issues.
• Respond promptly to customer enquiries, requests, orders, reviews, and ratings.
• Coordinate with logistics teams on packing and shipment fulfilment.
• Upload and maintain product SKUs and listings across platforms.
• Support pricing updates, promotions, and campaigns across platforms.

Skills

AWS

VB

Tools

WordPress

Shopee

Lazada

Zalora

Amazon

Job description

Roles & Responsibilities

• Monday to Friday, 830am - 530pm

• Basic UP $3,000 + Bonuses

• Location: East

• AWS + VB

Job scope:

• Process and manage online orders across WordPress, Shopee, Lazada, Zalora, Amazon, and other e-commerce platforms.

• Monitor online inventory levels to prevent stock-outs, overselling, and order fulfilment issues.

• Respond promptly to customer enquiries, requests, orders, reviews, and ratings across multiple platforms.

• Liaise with platform customer service teams to resolve order and customer-related issues.

• Coordinate with logistics teams on packing arrangements and shipment fulfilment.

• Upload, maintain, and update product SKUs and listings across e-commerce platforms.

• Support management in developing strategies to improve online sales and platform performance.

• Assist with pricing updates, promotional campaigns, and promotional deals across e-commerce platforms.
  

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We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

Zen Career Pte Ltd | EA License No: 24C2559

Charlotte Lim (Limanqi) |EA Personnel No: R23113764