E-Commerce Operations x2

PERSOL; Singapore; On-site; SGD 39,000 - 56,000; Full time

Job summary

PERSOL Singapore is seeking an E-Commerce Executive to support the day-to-day operations and growth of the company’s online business. You will collaborate with marketing and merchandising teams to manage platforms, promotional campaigns, and livestreaming activities.

Requirements include at least one year in e-commerce, experience with Lazada/Shopee/TikTok, and familiarity with WooCommerce. Occasional OT, evenings, and weekend work may be required during peak campaigns; time-off in lieu is

Qualifications

• At least one year of relevant e-commerce experience.
• Proven hands-on experience managing e-commerce marketplaces.
• Familiarity with Lazada, Shopee and TikTok.
• Livestreaming experience is highly preferred.
• Knowledge of WooCommerce is an added advantage.
• Comfortable with OT, evening and weekend work; time-off in lieu provided.

Responsibilities

• Manage the day-to-day operations of e-commerce marketplaces, including product listings and stock updates.
• Upload and maintain product listings, including image resizing per platform requirements.
• Liaise with marketplace account managers to explore brand exposure and promotions.
• Monitor inventory to minimise overselling and maximise sales opportunities.
• Monitor competitors' pricing, products, promotions and marketing activities, and provide insights.
• Plan and execute campaigns across Lazada, Shopee, TikTok and other platforms; coordinate calendars and ensure timely promotions.
• Monitor campaign performance and prepare monthly KPI reports with improvement recommendations.
• Work with marketing and merchandising teams to support growth initiatives.
• Provide customer support via live chat, including after-hours and weekend support; coordinate livestreams.

Skills

E-commerce management

Livestreaming

Analytics

Communication

Tools

WooCommerce

Job description

E-Commerce (Executive/ Senior Executive/ Assistant Manager)

Industry: Home & Lifestyle / Consumer Products
Location: Boon Lay
Contract: 6 month maternity cover

Salary Guide: Depends on experience.
Executive: $3500 - $4000
Senior Executive: $4000 - $4500
Assistant Manager: $4500 - $5000

Target Start Date: mid September 2026

About the Role

We are looking for an E-Commerce Executive/ Assistant Manager to support the day-to-day operations and growth of the company's online business. You will work closely with the marketing and merchandising teams to manage e-commerce platforms, promotional campaigns and livestreaming activities.

Key Responsibilities

• Manage the day-to-day operations of e-commerce marketplaces, including product listings, stock updates and campaign coordination.

• Upload and maintain product listings, including resizing product images according to platform requirements.

• Liaise with marketplace account managers to explore opportunities for brand exposure and promotions.

• Monitor inventory and coordinate with relevant teams to minimise overselling and maximise sales opportunities.

• Monitor competitors' pricing, product offerings, promotions and marketing activities, providing insights and recommendations.

• Support the planning and execution of e-commerce campaigns across Lazada, Shopee, TikTok and other online platforms.

• Coordinate campaign calendars and ensure timely execution of promotional activities.

• Monitor campaign performance and prepare monthly KPI reports with recommendations for improvement.

• Work closely with marketing and merchandising teams to support e-commerce growth initiatives.

• Provide customer support via live chat, including after-hours and weekend support when required.

• Support and coordinate livestreaming sessions, including evening, weekend and promotional campaign broadcasts.

• Be flexible to support ad-hoc livestreams during peak periods, product launches and special campaigns.

Requirements

• At least one year of relevant e-commerce experience.

• Proven hands-on experience managing e-commerce marketplaces.

• Familiarity with Lazada, Shopee and TikTok.

• Livestreaming experience is highly preferred.

• Knowledge of WooCommerce is an added advantage.

• Comfortable with OT, evening and weekend work when required for livestreams and campaigns. Time-off in lieu will be provided.

• Meticulous, detail-oriented and highly organised.

• Strong analytical and problem-solving skills.

• Good communication and interpersonal skills.

• Able to work well in a fast-paced environment.

We regret to inform that only shortlisted candidates will be notified.

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