Discipline Support Officer

V-SWIFT PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

V-SWIFT PTE. LTD. is seeking an on-site disciplinary support professional to assist with fact-finding, investigations, student engagement and pastoral care within a school setting in Singapore. The role focuses on documenting findings, supporting at-risk students and contributing to safety plans.

The candidate will build relationships with students, monitor wellbeing after incidents, and provide an extra adult presence during critical times to ensure a safe and orderly school environment.

Qualifications

• Assist the school's discipline team in conducting thorough fact-finding and investigations of student misconduct and bullying cases, in accordance with school guidelines and processes.
• Document case findings accurately and maintain proper records for the school's reference.
• Engage students involved in disciplinary cases, including offenders and victims, to provide pastoral support and guidance.
• Build positive relationships with students, particularly those who are at‑risk, to identify early warning signs of behavioural issues and surface these to the relevant school personnel.
• Support the implementation of safety plans for affected students, including monitoring student well‑being following disciplinary incidents.

Responsibilities

• Provide an additional adult presence at identified school locations and during periods where student-management support is required, such as before school, recess, dismissal and transitions between lessons.
• Conduct regular patrols of identified areas to support positive student behaviour and adherence to school expectations.
• Respond promptly to requests for assistance involving student misconduct, conflict or other student‑management concerns.
• Support the de‑escalation of student conflicts and facilitate the safe referral of students to appropriate school personnel.
• Assist in monitoring students serving school-based disciplinary consequences or interventions, where required.
• Surface environmental or situational factors that may contribute to recurring disciplinary issues and recommend possible preventive measures to the Discipline Team.

Skills

Pastoral care

Investigation

De-escalation

Observation

Job description

The Services required are set out as follows:

1. Fact-finding and Investigation

• Assist the school's discipline team in conducting thorough fact-finding and investigations of student misconduct and bullying cases, in accordance with school guidelines and processes.
• Document case findings accurately and maintain proper records for the school's reference.

2. Student Engagement and Pastoral Care

• Engage students involved in disciplinary cases, including offenders and victims, to provide pastoral support and guidance.
• Build positive relationships with students, particularly those who are at-risk, to identify early warning signs of behavioural issues and surface these to the relevant school personnel.
• Support the implementation of safety plans for affected students, including monitoring student well‑being following disciplinary incidents.

3. Supervision and School Safety

• Provide an additional adult presence at identified school locations and during periods where student-management support is required, such as before school, recess, dismissal and transitions between lessons.
• Conduct regular patrols of identified areas to support positive student behaviour and adherence to school expectations.
• Respond promptly to requests for assistance involving student misconduct, conflict or other student‑management concerns.
• Support the de‑escalation of student conflicts and facilitate the safe referral of students to appropriate school personnel.
• Assist in monitoring students serving school-based disciplinary consequences or interventions, where required.
• Surface environmental or situational factors that may contribute to recurring disciplinary issues and recommend possible preventive measures to the Discipline Team.