The Services required are set out as follows:
1. Investigative & Case Support
- Assist in conducting preliminary investigations and fact-finding interviews
- Obtain student and witness statements where appropriate and compile evidence and prepare structured incident reports to relevant key personnel for directions
- Closing the loop by communicating with parents, staff and students
2. Detention & Restorative Follow-Up
- Work with Form teachers to ensure that students report for detention
- Supervise detention sessions on Tue, Wed and Thu
- Ensure that detention rules are adhered to during detention sessions
- Maintain attendance and behavioural records during the detention sessions
- Update and follow up with any detention defaulters
3. In-House Suspension Support
- Help establish a structured environment for students serving suspension
- Support SM team in managing students sent out of class and on internal suspension
- Support learning continuity during suspension period
- Guide students through reflective activities to prepare for re-entry to classroom
4. Campus Supervision & Maintain Discipline Tone
- Serve as visible adult presence in high movement areas during recess times and dismissal time.
- Conduct systematic patrols with Student Management Team members during:
- In-School - Recess/ lunch breaks/ lesson transitions
- Out-of-School near school vicinity
- Station at canteen during recess/break times to manage students' behaviours (for e.g., queue cutting)
- Support proactive discipline strategies
- Assist in simple peer reconciliation or mediation contexts (where necessary)
Reporting Structures and Expectations
1. Deployment & Reporting
- The DSO will report operationally to the Student Management Committee
- Deployment schedule will be determined by the school in accordance with the termly school timetable and school events
2. Performance Expectations
The DSO is expected to:
- demonstrate professionalism, discretion and good judgment
- engage students respectfully and constructively
- uphold confidentiality and procedural fairness
- collaborate effectively with teachers and SM personnel