Discipline Support Officer |School |Upper Serangoon Road

WSH Experts Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Job summary

WSH Experts Pte Ltd is seeking a dedicated officer to support school operations in Singapore. The role focuses on investigative tasks, case support, and student management to ensure safe and orderly school environments.

The role includes conducting investigations, gathering statements, coordinating detention and restorative processes, and maintaining discipline records under supervision. It requires discretion, professionalism, and collaboration with teachers and school staff.

Responsibilities

• Assist in conducting preliminary investigations and fact-finding interviews including checking accounts with involved students, staff, and witnesses, and reviewing CCTV recordings to establish facts.
• Obtain student and witness statements where appropriate and compile evidence and prepare structured incident reports to relevant Key Personnel (KPs) for directions
• Follow up with students and relevant parties based on established findings, and communicate consequences with prior approval from school leaders or key personnel.
• Conduct restorative sessions and reflection sessions with students involved in discipline cases.
• Work with Form teachers to ensure that students report for detention or recess/event suspension
• Engage or supervise detention sessions and recess/event suspensions
• Ensure that detention rules are kept to during detention sessions
• Maintain attendance and behavioural records during the detention sessions
• Update and follow up with any detention/suspension defaulters
• The officer may also be assigned any other administrative and operational duties pertaining to student management as directed by the school.
• The DSO will report operationally to the Student Management Committee
• Deployment schedule will be determined by the school in accordance with the termly school timetable and school events
• The DSO is expected to:
• demonstrate professionalism, discretion and good judgment
• engage students respectfully and constructively
• uphold confidentiality and procedural fairness
• collaborate effectively with teachers and SM personnel

Job description

Job Description

1. Investigative & Case Support

• Assist in conducting preliminary investigations and fact-finding interviews including checking accounts with involved students, staff, and witnesses, and reviewing CCTV recordings to establish facts.
• Obtain student and witness statements where appropriate and compile evidence and prepare structured incident reports to relevant Key Personnel (KPs) for directions
• Follow up with students and relevant parties based on established findings, and communicate consequences with prior approval from school leaders or key personnel.

2. Detention, Suspension & Restorative Follow-Up

• Conduct restorative sessions and reflection sessions with students involved in discipline cases.
• Work with Form teachers to ensure that students report for detention or recess/event suspension
• Engage or Supervise detention sessions and recess/event suspensions
• Ensure that detention rules are kept to during detention sessions
• Maintain attendance and behavioural records during the detention sessions
• Update and follow up with any detention/suspension defaulters

3. Student Management & Supervision

• Monitor recess duties
• Conduct patrols during after-school hours, particularly around play areas and side gates, to ensure student safety and orderly conduct.

The officer may also be assigned any other administrative and operational duties pertaining to student management as directed by the school.

Reporting Structures and Expectations:

1. Deployment & Reporting

• The DSO will report operationally to the Student Management Committee
• Deployment schedule will be determined by the school in accordance with the termly school timetable and school events

2. Performance Expectations

The DSO is expected to:

• demonstrate professionalism, discretion and good judgment
• engage students respectfully and constructively
• uphold confidentiality and procedural fairness
• collaborate effectively with teachers and SM personnel