Director, Cloud & Infrastructure Services

PERSOLKELLY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A global organization in Singapore seeks a Director of Cloud & Infrastructure Services to lead service delivery and ensure client satisfaction. With over 10 years of IT service delivery experience required, the ideal candidate will have strong cloud platform expertise and proven leadership skills. This role is pivotal in driving process improvements and managing hybrid IT environments.

Qualifications

• 10+ years of IT service delivery experience, with 3+ in leadership.
• Proven track record in service management.
• Strong expertise in cloud platforms and hybrid infrastructure.

Responsibilities

• Lead cloud and infrastructure service delivery.
• Oversee hybrid IT environments and security.
• Drive process improvements and automation.

Skills

IT service delivery experience

Leadership skills

Client engagement

Cloud platform expertise

Project delivery

Tools

ITIL frameworks

Monitoring tools

Security tools

Job description

Director, Cloud & Infrastructure Services

An excellent Director, Cloud & Infrastructure Services role awaits in a well-established organisation with global reach.

Job Purpose

Lead cloud and infrastructure service delivery, ensuring operational excellence, client satisfaction, and innovation.

Job Responsibilities

• Lead cloud and infrastructure service delivery, ensuring high performance and client satisfaction.
• Oversee hybrid IT environments, including cloud, on-premise, security, and monitoring platforms.
• Build strong client relationships, manage escalations, and ensure services meet business objectives.
• Drive process improvements, automation, and cost optimization across service delivery operations.
• Mentor and manage high-performing teams, fostering collaboration and continuous learning.

Job Requirements

• 10+ years’ IT service delivery experience, with 3+ years in leadership.
• Proven track record in system integrator or multi-client environment service management.
• Strong expertise in cloud platforms, hybrid infrastructure, monitoring, and security tools.
• Skilled in ITIL frameworks, project delivery, cost management, and process improvement.
• Excellent leadership, client engagement, and team development skills in complex environments.

The successful Director, Cloud & Infrastructure Services must possess strong leadership, deep cloud expertise, and proven client management skills in a multi-client environment.

If this opportunity excites you and you’d like to learn more, we’d love to connect, apply now at [e-mail]

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

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