Digital Business Analyst ~ Gov @ Central

PERSOL; Singapore; On-site; SGD 56,000 - 78,000; Full time

Job summary

PERSOL in Singapore is recruiting a seasoned Business Analyst to partner with business teams, understand citizen and business needs through human-centric methods, and translate them into practical business cases and clear user stories.

You will define functional and technical specifications, assess technologies, and shape delivery with agile or waterfall methods, ensuring readiness for deployment and ongoing operations.

Qualifications

• Minimum degree qualification in a relevant discipline.
• At least 3 years of relevant experience in business analysis, IT consulting, software development, or digital project delivery.
• CBAP certification would be advantageous.
• Previous experience in software development or technology consulting would be an advantage.

Responsibilities

• Collaborate with business teams to understand citizen and business needs and develop business cases.
• Define user stories, functional and technical specifications, and acceptance criteria.
• Evaluate technologies aligned with enterprise architecture and cloud adoption.
• Identify project delivery methods like Agile or Waterfall across environments.
• Ensure systems and digital products are ready for deployment and operations.
• Assess changes and collaborate with support teams during operations and maintenance.
• Identify opportunities for digital transformation and continuous service improvement.

Skills

Business analysis

IT consulting

Software development

Digital project delivery

Education

Bachelor's degree in a relevant discipline

CBAP certification (advantage)

Job description

Location: City Hall, Singapore
Working Hours: Monday to Friday, 8:30 AM – 6:00 PM
Salary: $5,000 – $7,000 per month (based on relevant experience)
Duration: 17 December 2026 – 2 June 2027

Job Description

• Collaborate with business teams to understand citizen and business needs through human-centric methods, such as service journey mapping, and develop appropriate business cases.

• Work with project teams and technical stakeholders to define user stories, functional and technical specifications, and acceptance criteria.

• Evaluate and recommend suitable technologies aligned with enterprise architecture, cloud adoption, legacy system modernisation, and established technology frameworks.

• Identify and apply suitable project delivery methodologies such as Agile or Waterfall, across outsourced, co-sourced, and in-house development environments.

• Ensure systems and digital products are ready for deployment, user adoption, and ongoing operations.

• Assess change requests, recommend system enhancements, and collaborate with support teams to resolve technical issues during the operations and maintenance phase.

• Identify opportunities for digital transformation and continuous service improvement.

Requirements

• Minimum degree qualification in a relevant discipline.

• At least 3 years of relevant experience in business analysis, IT consulting, software development, or digital project delivery.

• Business analysis certification, such as Certified Business Analysis Professional (CBAP), would be advantageous.

• Previous experience in software development or technology consulting would be an advantage.

We regret to inform that only shortlisted candidates will be notified.