$7 - $9k/Mth | Digital Business Analyst | Mon - Fri (Office hrs)

CGP Personnel; Singapore; Hybrid; SGD 78,000 - 100,000; Full time

Job summary

CGP Personnel seeks a Digital Business Analyst/L2 to partner with government agencies, elicit citizen and business needs, and translate them into actionable requirements. The role covers documenting user stories, ensuring alignment with SG Tech Stack, and guiding project teams through development lifecycles.

Responsibilities include selecting suitable development methodologies, ensuring deployment readiness, analysing change impacts, and aiding the CIO in digital transformation opportunities.

Qualifications

• Degree in data analytics, business or related field.
• CBAP certification is preferred.
• Past development or consulting experience.
• Knowledge/experience implementing projects in data analytics, Agile, Cloud or service design.

Responsibilities

• Partner with business teams to elicit needs via human-centric methods and develop business cases.
• Develop user stories, specifications and acceptance criteria with project teams.
• Evaluate and recommend technology aligned with Gov directions (cloud, EA, modernization).
• Choose appropriate development methodology (Agile or Waterfall) in outsourced or in-house environments.
• Ensure system readiness for deployment, adoption and operations.
• Analyse changes and propose improvements to address evolving needs with support teams.
• Assist the CIO to identify new opportunities for digital transformation.

Skills

Data analytics

Agile methodologies

Cloud technologies

Service design

Development/consulting experience

Education

Bachelor's degree in data analytics or related field

CBAP certification

Job description

Designation

Digital Business Analyst/L2

Period

17/12/2026 – 2/6/2027

Salary

$7000 - $9000/Mth

Responsibilities

• Partner with the Agency's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case

• Work with the Agency's project teams to develop user stories, functional/technical specifications and acceptance criteria

• Evaluate and recommend suitable technology while aligning with Gov technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

• Ensure system or product readiness for smooth deployment, adoption and operations

• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

• Assist the CIO to identify new opportunities for the Agency’s digital transformation

Requirements

• Degree in data analytics, business or other relevant fields. 3 years or more experience

• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)

• Past development or consulting experience

• Knowledge or experience in implementing projects in at least one of the following areas (Data Analytics, Agile Methodologies, Cloud and Service Design)

Working Schedule

Mon-Thurs 8.30am-6.00pm

Fri 8.30am-5.30pm
Hybrid work arrangement

Work Attire

• Smart Casual

Working Location

City Hall/ Funan Area