Desktop Support Engineer – Windows & Mac Rollouts

EXCELTECH COMPUTERS PTE. LTD.

Singapore

On-site

SGD 40,000 - 70,000

Full time

4 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

EXCELTECH COMPUTERS PTE. LTD. is seeking a Desktop Support Engineer to support Central Singapore.

You will image and migrate Windows 11 devices (including MacBooks), configure access and security using Intune and VPN, and enrol mobile devices across multiple platforms. You will also handle onsite onboarding/offboarding, incident tickets, and AV checks while collaborating with vendors for hardware replacements.

Qualifications

Onboarding and offboarding processes for users and devices.
Incident management and tickets handling using ITSM tools.
Asset and inventory management of hardware with routine audits.

Responsibilities

Image, set up and migrate Windows 11 laptops, desktops, and MacBooks over network or USB.
Set up and troubleshoot Windows 11 access and security (Intune, Company Portal, VPN, BitLocker, patches).
Enrol iPhone, Android and iPad devices; manage AV in rooms; collaborate with vendors for hardware replacements.
Maintain asset records (hostname, serial number, status); run inventory checks; write batch/VBS scripts to speed rollouts.