Desktop Support Engineer – IT Helpdesk

ST Engineering

Singapore

On-site

SGD 38,000 - 60,000

Full time

5 hours ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

ST Engineering is seeking a proactive Desktop Engineer to join our IT support team at the Digital Hub, SG. You will provide on-site helpdesk support, troubleshoot IT issues, and coordinate with vendors and clients to keep IT operations running smoothly.

The role requires 1–2 years of desktop support or helpdesk experience, plus basic networking skills. You will install, configure and maintain desktops, laptops, printers and other IT equipment while ensuring compliance with IT policies and

Qualifications

1-2 years of relevant desktop support or IT helpdesk experience.
Basic networking knowledge (e.g., IP addressing, DNS, DHCP).

Responsibilities

Provide on-site helpdesk support for end-users, troubleshooting network, hardware, software and peripheral issues.
Liaise with vendors, contractors, and clients to resolve IT-related issues and support project implementation.
Install, configure, and maintain desktop and laptop systems, printers, and other IT equipment.
Maintain accurate documentation of issues, resolutions, and system changes/upgrade.
Assist in IT projects such as system upgrades, office relocations, and new deployments.
Ensure compliance with IT policies and procedures.
Conduct Standard Client system setup, patching, configuration and troubleshooting.
Perform Active Directory domain and GPO system administration.
Perform IT assets management, IT procurement administration, and maintenance contract management.
Conduct end user training / briefing