Desktop & Service Desk Engineer — 24x7 Support

Singtel Group; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading technology services firm in Singapore, part of the Singtel Group, is seeking a Desktop/Service Desk Engineer to provide end user support, troubleshoot client platform issues, and manage client interactions. Candidates should have at least a Higher Nitec or Diploma in Computer/Electronic Engineering and preferably 1+ years of experience in technology administration. Knowledge in networks is advantageous.

Qualifications

• Minimum Higher Nitec or Diploma Certification in Computer/Electronic Engineering.
• Preferably with 1+ years in Technology Administration.
• Proficiency in MS Office is necessary.

Responsibilities

• Perform End User Support and Client Management.
• Troubleshoot client platform issues and respond promptly.
• Monitor agreed service levels and document systems.

Skills

Client Management

Troubleshooting

MS Office

Network Knowledge

Independent & Resourceful

Education

Higher Nitec or Diploma in Computer/Electronic Engineering

Job description

A leading technology services firm in Singapore, part of the Singtel Group, is seeking a Desktop/Service Desk Engineer to provide end user support, troubleshoot client platform issues, and manage client interactions. Candidates should have at least a Higher Nitec or Diploma in Computer/Electronic Engineering and preferably 1+ years of experience in technology administration. Knowledge in networks is advantageous.