Dental Clinic Receptionist

PROSTHO DENTAL OFFICE PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Benefits offered by this job

AWS

Attendance benefits

Annual leave

Medical leave

Job summary

PROSTHO DENTAL OFFICE PTE. LTD. in Orchard, Singapore is hiring a dental clinic receptionist.

You will greet patients and visitors, handle registrations, book and confirm appointments via WhatsApp and phone, and input charges in Clinic Assist. The role requires bilingual English and Mandarin, proficiency with MS Excel/Word, and experience with insurance submissions like CHAS and Medisave. You will maintain patient records, coordinate lab communications, ensure cleanliness, and support the Clinic

Qualifications

• Experience as dental clinic receptionist preferred.
• Bilingual English and Mandarin required.
• Proficient in MS Excel/Word and Clinic Assist system.
• Strong interpersonal and communication skills.
• Able to multi-task in a fast-paced environment.

Responsibilities

• Greet patients, visitors and callers, projecting a professional image for the clinic.
• Handle patient registration, end-day collection, appointments, and confirmations via WhatsApp/phone.
• Enter treatment charges and sales in the Clinic Assist system.
• Discharge patients after treatments by dispensing medication and scheduling next visits.
• Submit CHAS, Medisave and other Insurance claims through relevant channels.

Skills

Bilingual English & Mandarin

MS Excel & Word

Social media savvy

Tools

Clinic Assist system

Job description

We do not have quotas for Work Permit holders! Only Singapore & PR to apply. Guys & ladies if you are a meticulous, organized, mature, able to multi-task in a fast pace environment, responsible with a positive attitude, team player with a cheerful personality. Proficient in English & Mandarin is a must and savvy in social media, you are the person that we are looking for to join our team.

Job description:

• Greet all patients, visitors and callers, giving them a warm welcome to the clinic, creating a professional image for the clinic.
• Performs patients' registration, end day collection, appointment bookings, confirmation of patient's appointments via WhatsApp/phone.
• To key in all treatment charges and sales of dental products in the Clinic Assist system.
• Upon completion of treatments, discharge patients by dispensing medication, accurate payments collection and scheduling of the next appointments.
• Knowledge of CHAS and Medisave claim submissions and other Insurance Claims to relevant channels.
• . Have experiences in Insurance submission & claims.
• Responsible for updating patient's information like uploading of X-rays, referral letter, photos & & etc.
• Prepare, call the lab(s), monitor and ensure the cases being sent and received from the lab(s).
• Always maintain cleanliness and neatness of the clinic.
• Perform other duties assigned by the Clinic Manager.

Requirements:

• Working Experiences in Dental Clinic Receptionist would be an advantage.
• Bilingual, proficient in English and Mandarin is a must.
• Good in Microsoft excel & words and familiar with Clinic Assist system.
• Good interpersonal and communication skills. Able to speak in other dialects would be a plus.
• Savvy in social media, video making & Social Media Platform would be good.
• Excellent customer service handling skills and upbeat in answering telephone calls.
• Able to work independently with minimum supervision.
• Able to multi-task and work in a fast-paced environment.
• Observe good work ethic and display good moral standard.

Additional Information:

• Working Hours: Mon - Fri: 9am - 6pm Sat: 9am - 1pm.
• Applicants must be willing to work in Orchard area.
• Training is provided.
• Annual & Medical Leave
• Attendance Benefits
• AWS