Delivery Driver cum Retail Operations Manager

AL AZEERA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local grocery store in Singapore is seeking dedicated staff to assist with stocking, customer service, and various operational tasks. The role involves physical activities including carrying groceries and replenishing shelves. Ideal candidates should possess strong customer service skills and be ready to work on weekends and public holidays. This position also includes responsibilities like creating promotional activities to enhance sales while ensuring a pleasant shopping experience for customers.

Qualifications

• Must be physically fit to carry groceries and vegetables.
• Experience in customer service and sales preferred.
• Ability to manage stock and set up displays.

Responsibilities

• Work weekends and public holidays as required.
• Receive and arrange groceries from suppliers.
• Assist customers in locating products and loading their trolley.
• Ensure shelves remain stocked and displays are presentable.
• Implement promotional activities and improve sales.
• Recruit and train employees for the store.
• Analyze market trends and contribute to business strategies.

Skills

Customer service

Sales skills

Physical stamina

Stock management

Job description

• Must need to work on Weekends and Public holidays
• Must ready to work physically to carry provisionals, groceries and vegetables from whole sale vendor delivery to store room , then shift from Store room to display rack to avail customers
• Receiving of provisionals, groceries and vegetables from whole sale supplier then arrange it properly
• Loading and unloading of provisionals, groceries and vegetable
• Help customers to find locate provisionals, groceries and vegetable, if need bring the stuff and put it their trolley
• Ensure shelves and product displays remain stocked.
• Replenish products onto display shelfs and areas as assigned.
• Check & account for damaged stocks, Tabulate balance stocks & Tidy up items displays
• Welcoming customers to the store and answering their queries. -Assess customer needs and wants: answer customer questions and concerns. -Provide appropriate product recommendations. -Ensure merchandise is in-stock and displayed on shelves in a presentable. -Build relationships with customers, especially regular customers.
• Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, and training wait staff to upsell appetizers, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, a proprietary, private-label sauce, delivery service and corporate events.
• Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
• Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.