Data Verification Team Lead

PERSOL; Singapore; Presencial; SGD 47.000 - 60.000; Jornada completa

Descripción de la vacante

PERSOL is seeking a Supervisor to lead a team of Verification Officers at our Novena office. The role focuses on achieving the target number of verified responses, handling complaints, and maintaining data quality through refined query checks.

The candidate will train teammates, set daily targets, and ensure cohesive performance to meet tight project timelines. This is a 10-month contract with a start window of December 2026 to January 2027.

Formación

• Diploma or equivalent required.
• Proven supervisory experience.
• Must commit to 10-month project.
• Experience with KPIs and timelines.

Responsabilidades

• Lead a team of Verification Officers to achieve data collection targets.
• Address complaints referred by Verification Officers.
• Verify data and amend query checks to ensure data quality.
• Conduct training for teammates to ensure effective execution.
• Set daily targets and ensure alignment to deadlines.
• Outbound calls to respondents for data verification.

Conocimientos

Leadership

Coaching

Communication

Project management

Customer service

Data quality

Educación

Diploma or equivalent

Herramientas

Microsoft Excel

Pivot table

VLOOKUP

Descripción del empleo

PERSOL is seeking a Supervisor to lead a team of Verification Officers at our Novena office. The role focuses on achieving the target number of verified responses, handling complaints, and maintaining data quality through refined query checks.

The candidate will train teammates, set daily targets, and ensure cohesive performance to meet tight project timelines. This is a 10-month contract with a start window of December 2026 to January 2027.