14X Verification Officer (Mon-Fri | Dec - July)

PERSOL; Singapore; On-site; SGD 20,000 - 27,000; Part time

Job summary

PERSOL in Singapore is seeking a data entry and administrative support specialist for a contract from December 2026 to July 2027. The role is on-site at Novena, with hours 8:30am–6:00pm, Monday to Friday. You will contact respondents, validate data, maintain records, and provide courteous survey-related assistance.

The ideal candidate has at least 1 year of customer service experience, strong communication skills, and proficiency in MS Office. Training will be provided in the first week.

Qualifications

• Singapore Citizen.
• Diploma in any discipline required.
• Minimum 1 year of customer service and administrative experience.
• Strong communication and interpersonal skills.
• Comfortable making outbound calls and interacting with respondents.
• Proficient in Microsoft Office applications and able to learn new systems quickly.
• Meticulous, organised and customer-focused.
• Able to work independently in a fast-paced environment.
• Willing to attend and pass training and assessment in the first week of work.

Responsibilities

• Perform data entry and maintain accurate case records and status updates.
• Conduct data validation on completed survey cases.
• Contact respondents to verify and clarify survey information.
• Review completed surveys to ensure data accuracy, completeness and reliability.
• Provide professional and efficient support to respondents on survey-related matters.
• Support administrative and coordination activities for survey operations.
• Respond to enquiries in a professional and service-oriented manner.
• Meet assigned productivity and quality KPIs.

Skills

Data entry

Customer service

Communication skills

Interpersonal skills

Outbound calling

Microsoft Office

Fast-paced environment

Independent worker

Education

Diploma in any discipline

Tools

Microsoft Office

Job description

Contract Period: December 2026 to July 2027

Working Days: Monday to Friday

Working Hours: 8:30am to 6:0pm

Location: Novena

• Perform data entry and maintain accurate case records and status updates.
• Conduct data validation on completed survey cases.
• Contact respondents to verify and clarify survey information.
• Review completed surveys to ensure data accuracy, completeness and reliability.
• Provide professional and efficient support to respondents on survey-related matters.
• Support administrative and coordination activities for survey operations.
• Respond to enquiries in a professional and service-oriented manner.
• Meet assigned productivity and quality KPIs.

Requirements

• Singapore Citizen.
• Diploma in any discipline.
• Minimum 1 year of customer service and administrative experience.
• Strong communication and interpersonal skills.
• Comfortable making outbound calls and interacting with respondents.
• Proficient in Microsoft Office applications and able to learn new systems quickly.
• Meticulous, organised and customer-focused.
• Able to work independently in a fast-paced environment.
• Required to attend and pass training and assessment on the first week of work