Data Verification Officer (Mon-Fri | Contract)

PERSOL; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

PERSOL is seeking a meticulous contract administrator for a six-month period from December 2026 to June 2027 based in Novena, Singapore. The role focuses on data entry, data validation, and responding to survey respondents, ensuring accuracy and timely status updates.

The ideal candidate will have a Diploma, at least 1 year of customer service and admin experience, and strong communication skills. You will work Monday to Friday, 8:30am to 6:00pm, attending training in the first week.

Qualifications

• Singapore Citizen.
• Diploma in any discipline.
• Minimum 1 year of customer service and administrative experience.
• Strong communication and interpersonal skills.
• Comfortable making outbound calls and interacting with respondents.
• Proficient in Microsoft Office applications and able to learn new systems quickly.
• Meticulous, organised and customer-focused.
• Able to work independently in a fast-paced environment.
• Required to attend and pass training and assessment on the first week of work

Responsibilities

• Perform data entry and maintain accurate case records and status updates.
• Conduct data validation on completed survey cases.
• Contact respondents to verify and clarify survey information.
• Review completed surveys to ensure data accuracy, completeness and reliability.
• Provide professional and efficient support to respondents on survey-related matters.
• Support administrative and coordination activities for survey operations.
• Respond to enquiries in a professional and service-oriented manner.
• Meet assigned productivity and quality KPIs.

Skills

Customer service

Data entry

Data validation

Communication

Interpersonal skills

Outbound calls

Education

Diploma

Tools

Microsoft Office

Job description

Contract Period: December 2026 to June 2027

Working Days: Monday to Friday

Working Hours: 8:30am to 6:00pm

Location: Novena

• Perform data entry and maintain accurate case records and status updates.

• Conduct data validation on completed survey cases.

• Contact respondents to verify and clarify survey information.

• Review completed surveys to ensure data accuracy, completeness and reliability.

• Provide professional and efficient support to respondents on survey-related matters.

• Support administrative and coordination activities for survey operations.

• Respond to enquiries in a professional and service-oriented manner.

• Meet assigned productivity and quality KPIs.

Requirements

• Singapore Citizen.

• Diploma in any discipline.

• Minimum 1 year of customer service and administrative experience.

• Strong communication and interpersonal skills.

• Comfortable making outbound calls and interacting with respondents.

• Proficient in Microsoft Office applications and able to learn new systems quickly.

• Meticulous, organised and customer-focused.

• Able to work independently in a fast-paced environment.

• Required to attend and pass training and assessment on the first week of work