Data Centre Technician/ Rotating shift/ CBD area

TRUST RECRUIT PTE. LTD.; Singapore; In loco; SGD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

TRUST RECRUIT PTE. LTD. in Singapore is seeking an on-site IT incidents technician to respond to incidents, execute work orders, and ensure SLA adherence. You will work in a controlled IDC environment, monitor systems, and perform rigorous data recording.

The role requires familiarity with ticketing systems, SOPs, and hands-on maintenance of switches, servers, cabling, and related equipment. The successful candidate will conduct site surveys and provide on-site supervision and timely feedback.

Competenze

• Proficiency in Microsoft Office and basic IT equipment knowledge.

Mansioni

• Respond to incidents and execute work orders in accordance with SLA requirements.
• Identify risks through inspections in the IDC environment and handle emergencies quickly following EOP processes; complete incident data and preliminary reports.
• Follow master SOPs and tickets with zero errors and SLA compliance.
• Be familiar with IDC switches, servers, cabling, and related equipment; complete site surveys, on-site supervision, and feedback as required.

Conoscenze

Microsoft Office proficiency

Basic IT equipment knowledge

Strumenti

Ticketing system

IDC environment awareness

Descrizione del lavoro

Job Responsibilities

• Respond to incidents and execute work orders, including temporary tasks, in accordance with SLA requirements.

• Be familiar with the IDC environment and monitoring systems, identify risks through inspections, and handle emergencies quickly and accurately following EOP processes; complete incident data recording and produce preliminary incident reports.

• Be familiar with the ticketing system, master SOP standard operating procedures and strictly execute them; able to independently complete all tickets, ensuring zero errors and SLA compliance.

• Be familiar with IDC switches, servers, cabling, and other types of equipment, as well as installation, racking, deployment, and maintenance standards; able to complete site surveys, on-site supervision, minor construction, and issue feedback as required.

Job Requirements

• Microsoft Office proficiency and basic IT equipment knowledge.

We regret only shortlisted candidates will be notified.