Data Centre Operations Support

Unison Consulting Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology consulting firm in Singapore is seeking a qualified IT Operations Specialist to monitor and maintain critical infrastructure, including power and cooling systems. Responsibilities include troubleshooting IT systems, conducting environmental monitoring checks, and coordinating with vendors. Ideal candidates possess a diploma or degree in IT or Facilities Management and relevant certifications. Strong problem-solving and communication skills are essential for this role.

Qualifications

• Experience in IT operations or data centre operations.
• Understanding of infrastructure systems and IT operations.
• Knowledge of security principles and compliance requirements.
• Ability to work in shifts or respond to emergencies.

Responsibilities

• Monitor and maintain critical infrastructure including power and cooling systems.
• Conduct regular environmental monitoring checks.
• Coordinate with vendors for infrastructure issues.
• Support facility maintenance activities.
• Ensure facility cleanliness and operational readiness.

Skills

Problem-solving

Communication

Coordination

Analytical skills

Education

Diploma/Degree in IT, Facilities Management, or related field

Tools

ITIL Foundation

Data Centre Operations certification

Basic IT infrastructure certifications

Security awareness certification

Job description

InfrastructureManagement

• Monitor and maintain critical infrastructure including power systems (UPS, PDUs), cooling systems, and fire suppression systems
• Conduct regular environmental monitoring checks (temperature, humidity, water leakage)
• Coordinate with vendors and teams for infrastructure issue resolution
• Support facility maintenance activities and equipment installations
• Maintain cable management and facility organisation
• Ensure facility cleanliness and operational readiness

PhysicalSecurity

• Monitor and manage access control systems and CCTV operations
• Handle visitor management and escort duties
• Maintain security logs and access records
• Ensure compliance with physical security policies
• Report security incidents and anomalies

ITOperations

• Monitor IT systems health and performance
• Perform basic troubleshooting and system administration tasks
• Support backup operations and disaster recovery procedures
• Process service requests and support incident management
• Assist with change management activities
• Monitor security alerts and perform basic security checks
• Support user access management
• Documentation & Reporting

Documentation & Reporting

• Maintain facility layout and infrastructure records
• Update system and operational documentation
• Track IT and infrastructure assets
• Log activities and incidents
• Generate regular operational reports
• Keep maintenance records current

Qualifications

• Diploma/Degree in IT, Facilities Management, or related field
• Experience in IT operations or data centre operations
• Understanding of infrastructure systems and IT operations
• Knowledge of security principles and compliance requirements
• Strong problem-solving and analytical skills
• Excellent communication and coordination abilities
• Ability to work in shifts or respond to emergencies when required

DesiredCertifications

• ITIL Foundation
• Data Centre Operations certification
• Basic IT infrastructure certifications
• Security awareness certification