Data Centre Operations Engineer - Rotating Shifts

UNIZEN TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

UNIZEN TECHNOLOGIES PTE. LTD. in Singapore seeks an experienced Data Centre Operations professional to support mission critical facilities and remote buildings.

This role involves a 12-hour rotating shift, covering different data centres monthly across East and West locations. You will manage day-to-day data centre tasks, ensure procedure adherence, escalate incidents, and generate management reports. Strong ITIL knowledge and vendor coordination are essential, with experience in financial

Qualifications

• Minimum 5 years Data Centre operations experience preferably in a team.
• Experience working in a high-pressure environment with 24x7 on-call responsibilities.
• Strong understanding of incident, problem and change management procedures based on ITIL best practices.
• Experienced in supporting Data Centre vendors, out-sourcing vendors.
• Ability to quickly learn and effectively utilize in-house software.
• Demonstrate strong multitasking capabilities and proficiency in Microsoft Office applications, specifically Excel, PowerPoint and Word.
• Ability to communicate clearly and effectively, both verbally and in-writing.
• Possesses a strong work ethic and a proactive approach to tasks.
• An analytical and inquiring mind to derive innovative solutions.
• Able to work both independently and collaboratively.
• Must have experience working in data centre operations in financial institutions.

Responsibilities

• Support mission critical data centres and remote buildings operations in Singapore.
• Perform day-to-day data centre / computer operations duties (key management, escorting vendors, facilities infrastructure checks, powering-up of onboarded servers, degaussing, routine checks, laptop management).
• Strong ability to support activities in data centre and secure rooms.
• Ensure data centre procedures are followed strictly.
• Ensure prompt escalation of all incidents, adhering to the standard incident response procedure, and track each incident to its complete resolution.
• To generate reports to management.
• Any other duties assigned by management.
• Will cover duties as required.
• The candidate will be assigned to a different data centre each month, rotating between East and West locations.

Skills

Data centre operations

ITIL

Vendor management

MS Office

Incident management

Change management

On-call 24x7

Financial institutions

Communication

Teamwork

Tools

Excel

PowerPoint

Word

Job description

UNIZEN TECHNOLOGIES PTE. LTD. in Singapore seeks an experienced Data Centre Operations professional to support mission critical facilities and remote buildings.

This role involves a 12-hour rotating shift, covering different data centres monthly across East and West locations. You will manage day-to-day data centre tasks, ensure procedure adherence, escalate incidents, and generate management reports. Strong ITIL knowledge and vendor coordination are essential, with experience in financial