Data Centre Field Engineer - 24/7 Rotating East/West Shifts

RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) here in Singapore seeks a data centre operations professional to support mission-critical facilities and remote buildings.

The role features a 12-hour rotating shift and monthly rotation between East and West data centres to ensure continuous operations. You will perform day-to-day data centre tasks, escalate incidents per ITIL procedures, generate routine management reports, and coordinate with data centre vendors.

Qualifications

• Minimum of 5 years data centre operations experience.
• Experience in high-pressure, 24x7 on-call environments.
• Familiar with ITIL incident, problem and change management.
• Experience supporting data centre vendors and outsourcing partners.
• Proficient in MS Office applications.

Responsibilities

• Perform day-to-day data centre operations tasks and duties.
• Escalate incidents per standard procedures and track resolution.
• Generate reports for management.
• Rotate between East and West data centres each month.

Skills

Data centre ops

ITIL knowledge

On-call support

Vendor management

MS Office

Tools

Microsoft Office

Job description

RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) here in Singapore seeks a data centre operations professional to support mission-critical facilities and remote buildings.

The role features a 12-hour rotating shift and monthly rotation between East and West data centres to ensure continuous operations. You will perform day-to-day data centre tasks, escalate incidents per ITIL procedures, generate routine management reports, and coordinate with data centre vendors.