Data Centre Field Engineer

ARISTON SERVICES PTE. LTD.; Singapore; On-site; SGD 7,000 - 10,000; Full time

Job summary

ARISTON SERVICES PTE. LTD. in Singapore seeks a Data Centre Operations professional to support mission critical facilities on a 12-hour rotating shift, across multiple sites.

You will perform day-to-day data centre tasks, manage keys, escort vendors, run infrastructure checks and assist with server power-ups and degaussing. The role requires at least 5 years in data centre operations, experience in high-pressure 24x7 on-call environments, ITIL-based incident and change processes, vendor

Qualifications

• Minimum 5 years Data Centre operations experience, preferably in a team.
• Experience working in a high-pressure environment with 24x7 on-call responsibilities.
• Strong understanding of incident, problem and change management procedures based on ITIL best practices.
• Experienced in supporting Data Centre vendors, out-sourcing vendors.
• Ability to quickly learn and effectively utilize in-house software.
• Demonstrate strong multitasking capabilities and proficiency in Microsoft Office applications, specifically Excel, PowerPoint and Word.
• Ability to communicate clearly and effectively, both verbally and in-writing.
• Possesses a strong work ethic and a proactive approach to tasks.
• An analytical and inquiring mind to derive innovative solutions.
• Able to work both independently and collaboratively.
• Must have experience working in data centre operations in financial institutions.

Responsibilities

• Support data centre operations tasks and duties.
• Perform day-to-day data centre / computer operations duties (key management, escorting vendors, facilities infrastructure checks, powering-up of onboarded servers, degaussing, routine checks, laptop management).
• Strong ability to support activities in data centre and secure rooms.
• Ensure data centre procedures are followed strictly.
• Ensure prompt escalation of all incidents, adhering to the standard incident response procedure, and track each incident to its complete resolution.
• To generate reports to management.
• Any other duties assigned by management.
• Will cover duties as required.
• The candidate will be assigned to a different data centre each month, rotating between East and West locations.

Skills

Data centre operations

ITIL processes

Incident management

On-call support

Vendor coordination

Excel

PowerPoint

Word

MS Office

Communication skills

Analytical thinking

Work independently

Team collaboration

Financial sector experience

Job description

Job Objective

Support mission critical data centres and remote buildings operations in Singapore. This role is a 12-hour rotating shift duty and support the data centre operations in data centres.

Job Description

• Possess good knowledge of data centre operation tasks and duties.
• Perform day-to- day data centre / computer operations duties (key management, escorting vendors, facilities infrastructure checks, powering-up of onboarded servers, degaussing, routine checks, laptop management).
• Strong ability to support activities in data centre and secure rooms.
• Ensure data centre procedures are followed strictly.
• Ensure prompt escalation of all incidents, adhering to the standard incident response procedure, and track each incident to its complete resolution.
• To generate reports to management.
• Any other duties assigned by management.
• Will cover duties as required.
• The candidate will be assigned to a different data centre each month, rotating between East and West locations.

Desired Skills, Knowledge and Experience

• Minimum 5 years Data Centre operations experience preferable in a team.
• Experience working in a high-pressure environment with 24x7 on-call responsibilities
• Strong understanding of incident, problem and change management procedures based on ITIL best practices
• Experienced in supporting Data Centre vendors, out-sourcing vendors.
• Ability to quickly learn and effectively utilize in-house software.
• Demonstrate strong multitasking capabilities and proficiency in Microsoft Office applications, specifically Excel, PowerPoint and Word.
• Ability to communicate clearly and effectively, both verbally and in-writing.
• Possesses a strong work ethic and a proactive approach to tasks.
• An analytical and inquiring mind to derive innovative solutions.
• Able to work both independently and collaboratively.
• Must have experience working in data centre operations in financial institutions.