DaaS & End-User Systems Engineer

Keppel Ltd.; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

Keppel Ltd. seeks an experienced IT professional to provide L2 support for End User Devices and Microsoft 365/Intune. The role covers on-prem AD, SCCM, and MDM management, with hands-on scripting via PowerShell.

You will work with Service Delivery and Technical Managers to ensure service excellence, contribute to documentation, and support project delivery. A Diploma in IT and 3–5 years of IT experience are required.

Qualifications

• At least 3–5 years of IT experience, delivering end-user devices support, migrations or implementations.
• Fundamental knowledge of Microsoft 365 products (Intune, Teams, SharePoint Online, Exchange, Azure AD).
• Familiar with endpoint device management tools and on-prem AD environment.
• Knowledge of Windows 10/11; MacOS/iOS/Chrome OS is a bonus.
• Microsoft 365 certifications MD-102, MS-102, CompTIA A+ or equivalent are encouraged.
• Basic programming knowledge in PowerShell and VBScript.

Responsibilities

• Provide L2 technical support and guidance on systems-related issues.
• Administer and optimize Microsoft 365 and MDM (Intune) performance.
• Handle on-call shifts during critical cutovers or incidents.
• Support End User Devices operations across multiple customer environments.
• Maintain technical documentation for design, config, usage, and troubleshooting.
• Collaborate with Service Delivery and Technical Managers to meet customer expectations.
• Assist with project implementation and documentation; deliver technical solutions.
• Develop and maintain PowerShell scripts to manage M365/Intune.
• Contribute to high-quality project delivery in partnership with Project Managers.
• Undertake ad-hoc duties as assigned.

Skills

Microsoft 365

Intune

Teams

SharePoint Online

Exchange

Azure AD

PowerShell

VBScript

End user devices

Windows OS

Education

Diploma in IT

Tools

SCCM

BitLocker

LAPS

Active Directory

GPOs

Job description

Keppel Ltd. seeks an experienced IT professional to provide L2 support for End User Devices and Microsoft 365/Intune. The role covers on-prem AD, SCCM, and MDM management, with hands-on scripting via PowerShell.

You will work with Service Delivery and Technical Managers to ensure service excellence, contribute to documentation, and support project delivery. A Diploma in IT and 3–5 years of IT experience are required.