Customer Support Coordinator

Goodrich Global Pte Ltd; Singapore; On-site; SGD 36,000 - 47,000; Full time

Benefits offered by this job

5-day work week

Medical & dental benefits

Training and development opportunities

Job summary

Goodrich Global Pte Ltd in Singapore is seeking an Administrative Coordinator to support the Operations team with installation scheduling, installer coordination, documentation, invoicing and customer service. You will liaise with customers, Sales, warehouse and installers, manage documentation, handle invoices and maintain installer records, while ensuring a smooth and responsive operation.

The role offers a 5-day work week with medical and dental benefits and opportunities for training and

Qualifications

• Minimum GCE O Level or equivalent.
• 1–2 years of experience in coordination, customer service, or related fields will be an advantage.
• Good communication and interpersonal skills.

Responsibilities

• Coordinate installation schedules, deliveries and site arrangements.
• Liaise with customers, Sales, warehouse and installers.
• Coordinate sub-contractors and verify invoices.
• Maintain installer records and assist with work pass matters.
• Handle operational documentation and filing.
• Attend to customer feedback, complaints and rectification works.
• Other duties as may be assigned from time to time.

Skills

Coordination

Customer service

Communication

Interpersonal skills

Education

GCE O Level or equivalent

Job description

Job Summary

Provide administrative and coordination support to the Operations team, focusing on installation scheduling, installer coordination, documentation, invoicing and customer service.

Key Responsibilities

• Coordinate installation schedules, deliveries and site arrangements.
• Liaise with customers, Sales, warehouse and installers.
• Coordinate sub-contractors and verify invoices.
• Maintain installer records and assist with work pass matters.
• Handle operational documentation and filing.
• Attend to customer feedback, complaints and rectification works.
• Other duties as may be assigned from time to time.

Requirements:

• Minimum GCE O Level or equivalent.
• 1–2 years of experience in coordination, customer service, or related fields will be an advantage.
• Good communication and interpersonal skills.

Benefits

• 5-day work week
• Medical & dental benefits
• Training and development opportunities