Customer Support Coordinator

GOODRICH GLOBAL PTE. LTD.; Singapore; On-site; SGD 28,000 - 47,000; Full time

Benefits offered by this job

5-day work week

Medical & dental benefits

Training and development opportunities

Job summary

GOODRICH GLOBAL PTE. LTD. is seeking an organised Coordinator to support the Operations team in Singapore. You will manage installation schedules, coordinate installers, handle documentation and invoicing, and deliver excellent customer service.

You will liaise with customers, Sales, warehouse and subcontractors; maintain installer records; and manage work passes. The role offers a 5‑day week, medical and dental benefits, and training opportunities.

Qualifications

• Minimum GCE O Level or equivalent.
• 1-2 years of experience in coordination, customer service, or related fields will be an advantage.
• Good communication and interpersonal skills.

Responsibilities

• Coordinate installation schedules, deliveries and site arrangements.
• Liaise with customers, Sales, warehouse and installers.
• Coordinate sub-contractors and verify invoices.
• Maintain installer records and assist with work pass matters.
• Handle operational documentation and filing.
• Attend to customer feedback, complaints and rectification works.
• Other duties as may be assigned from time to time.

Skills

Coordination

Customer service

Communication

Interpersonal skills

Education

GCE O Level or equivalent

Job description

Job Summary

Provide administrative and coordination support to the Operations team, focusing on installation scheduling, installer coordination, documentation, invoicing and customer service.

Key Responsibilities

• Coordinate installation schedules, deliveries and site arrangements.
• Liaise with customers, Sales, warehouse and installers.
• Coordinate sub-contractors and verify invoices.
• Maintain installer records and assist with work pass matters.
• Handle operational documentation and filing.
• Attend to customer feedback, complaints and rectification works.
• Other duties as may be assigned from time to time.

Requirements:

• Minimum GCE O Level or equivalent.
• 1-2 years of experience in coordination, customer service, or related fields will be an advantage.
• Good communication and interpersonal skills.

Benefits

• 5-day work week
• Medical & dental benefits
• Training and development opportunities