Customer Success & Logistics Coordinator

Sin Chew Woodpaq Pte. Ltd.

Singapore

On-site

SGD 40,000 - 67,000

Full time

3 days ago
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Job summary

Sin Chew Woodpaq Pte. Ltd. in Singapore is looking for a customer service coordinator to introduce the companys logistics services to new clients and respond to inquiries.

You will advise on import/export shipments, prepare quotations, document customer interactions, and coordinate delivery orders, building long-term relationships with customers and ensuring accurate information is communicated across teams.

Qualifications

  • 2+ years of working experience, with container shipment exposure.
  • Customer service or sales coordination experience is a plus.
  • Knowledge of import/export shipments preferred.
  • Experience in logistics is advantageous.
  • Fluent written and spoken English.
  • Strong organizational and multitasking abilities.

Responsibilities

  • Provide introductory information about the company and its products/services to new customers.
  • Respond to customer inquiries and advise on suitable products/services.
  • Prepare quotations and follow up for acceptance.
  • Document customer interactions and compile relevant documents.
  • Prepare delivery orders and related documents.
  • Clearly communicate job requirements to stakeholders to meet customer needs.
  • Resolve customers' concerns and nurture long-term relationships.

Skills

Container shipment experience
Customer service
Sales coordination
English proficiency
Organizational skills
Multitasking

Job description

Sin Chew Woodpaq Pte. Ltd. in Singapore is looking for a customer service coordinator to introduce the companys logistics services to new clients and respond to inquiries.

You will advise on import/export shipments, prepare quotations, document customer interactions, and coordinate delivery orders, building long-term relationships with customers and ensuring accurate information is communicated across teams.

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