Logistics Customer Success Coordinator

WECRUIT PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

WECRUIT PTE. LTD.

in Singapore is seeking a dedicated Logistics Coordinator to support the sales team and manage day-to-day operations, ensuring efficient order processing and customer care. You will coordinate between customers, transporters, warehouses, and overseas agents, handle import/export documents, verify shipment costs, and respond promptly to rate and tracking inquiries to ensure smooth delivery.

Responsibilities

• Support the sales department in day-to-day operations and customer interactions.
• Act as a central coordinator between customers, transporters, warehouses, and other stakeholders to ensure seamless logistics operations.
• Prepare and manage documentation for import, export, transshipments, and delivery order releases.
• Verify all costs associated with shipments to ensure accuracy and compliance.
• Handle customer inquiries related to rates, shipment tracking, and other logistics-related concerns promptly and professionally.
• Communicate and collaborate with overseas agents and customers to ensure smooth shipment handling and resolution of any issues.

Job description

WECRUIT PTE. LTD.

in Singapore is seeking a dedicated Logistics Coordinator to support the sales team and manage day-to-day operations, ensuring efficient order processing and customer care. You will coordinate between customers, transporters, warehouses, and overseas agents, handle import/export documents, verify shipment costs, and respond promptly to rate and tracking inquiries to ensure smooth delivery.