Customer Service Specialist — Call Center (Full-Time)

People Advantage Pte Ltd; Singapore; On-site; SGD 19,000 - 31,000; Full time

Job summary

People Advantage Pte Ltd is hiring a Full-Time Customer Service Specialist in Bedok South, Singapore. The role involves handling incoming calls, assisting customers, and recording feedback with a focus on first-level resolution.

Requirements include Nitec or above, at least 2 years of customer service experience, basic computer skills, and the ability to work weekends & public holidays based on roster. Shift hours run between 8 AM and 8 PM.

Qualifications

• Nitec or above educational requirement.
• Minimum 2 years of customer service experience.
• Basic computer skills required.
• Able to work weekends and public holidays as rostered.

Responsibilities

• Handle incoming calls.
• Assist with customer enquiries.
• Record feedback and complaints accurately.
• Provide professional first-level assistance.

Skills

Customer service

Call centre experience

Basic computer skills

Education

Nitec or above

Job description

People Advantage Pte Ltd is hiring a Full-Time Customer Service Specialist in Bedok South, Singapore. The role involves handling incoming calls, assisting customers, and recording feedback with a focus on first-level resolution.

Requirements include Nitec or above, at least 2 years of customer service experience, basic computer skills, and the ability to work weekends & public holidays based on roster. Shift hours run between 8 AM and 8 PM.