Customer Support & Call Centre Specialist

Recruit Express Pte Ltd; Singapore; Vor Ort; SGD 26.000 - 38.000; Vollzeit

Zusammenfassung

Recruit Express Pte Ltd is seeking a dedicated customer service professional to handle incoming calls and provide accurate information over the phone in Singapore. You will address inquiries, log details, and coordinate with internal teams to ensure timely follow-up and service quality.

Experience in call centres is an advantage, with at least a minimum of GCE O/N Level or a diploma. This full-time role offers opportunities to grow within a structured environment and deliver excellent customer

Qualifikationen

• Minimum GCE O/N Level, A Level or Diploma.
• Customer service or call centre experience is an advantage.

Aufgaben

• Handle incoming calls and respond to public enquiries professionally
• Provide accurate information and assistance over the phone
• Address customer concerns, complaints and service requests
• Escalate complex or urgent cases to the relevant departments
• Record call details and update information in the system
• Coordinate with internal teams to follow up on enquiries
• Perform general administrative and data entry duties
• Ensure service quality and compliance with established procedures

Kenntnisse

Customer service

Call centre experience

Ausbildung

GCE O/N Level

A Level

Diploma

Jobbeschreibung

Recruit Express Pte Ltd is seeking a dedicated customer service professional to handle incoming calls and provide accurate information over the phone in Singapore. You will address inquiries, log details, and coordinate with internal teams to ensure timely follow-up and service quality.

Experience in call centres is an advantage, with at least a minimum of GCE O/N Level or a diploma. This full-time role offers opportunities to grow within a structured environment and deliver excellent customer