Call Center Agent (Full-Time)

People Advantage Pte Ltd; Singapore; On-site; SGD 19,000 - 31,000; Full time

Job summary

People Advantage Pte Ltd is hiring a Full-Time Customer Service Specialist in Bedok South, Singapore. The role involves handling incoming calls, assisting customers, and recording feedback with a focus on first-level resolution.

Requirements include Nitec or above, at least 2 years of customer service experience, basic computer skills, and the ability to work weekends & public holidays based on roster. Shift hours run between 8 AM and 8 PM.

Qualifications

• Nitec or above educational requirement.
• Minimum 2 years of customer service experience.
• Basic computer skills required.
• Able to work weekends and public holidays as rostered.

Responsibilities

• Handle incoming calls.
• Assist with customer enquiries.
• Record feedback and complaints accurately.
• Provide professional first-level assistance.

Skills

Customer service

Call centre experience

Basic computer skills

Education

Nitec or above

Job description

HIRING: FULL-TIME CUSTOMER SERVICE SPECIALIST

Bedok South

Gross Salary: Up to $2,800

4W3O / 4W2O Roster

Shift Hours: Between 8AM - 8PM

We're looking for customer-oriented applicants to join our Call Centre / Helpline Team!

Requirements:

• Nitec or above
• Minimum 2 years' customer service experience
• Basic computer skills
• Able to work weekends & PH based on roster
• Call centre / law enforcement experience is an added advantage

Your role:

• Handle incoming calls
• Assist with customer enquiries
• Record feedback & complaints accurately
• Provide professional first-level assistance