Bedok: Inbound Customer Care Specialist - Temp, Tech-Savvy

RecruitFirst; Singapore; On-site; SGD 14,000 - 19,000; Full time

Job summary

RecruitFirst is seeking a customer service associate in Bedok, Singapore. The role involves handling inbound calls, using our customer service software, and recording inquiries in the system. Training will be provided to bring you up to speed.

Working hours are Monday to Friday, 8:30am–6:00pm, with a contract from 16 Nov onwards to 18 Dec and potential extension or conversion. Salary is paid at SGD 12 per hour, reflecting local market rates for frontline support roles.

Qualifications

• Some customer service experience required.
• Tech-savvy to use Customer Service software.

Responsibilities

• Handle inbound calls.
• Answer calls through system with headsets; write down enquiries in system; assist customers over the phone; log advised actions in system.
• Training provided.

Skills

Customer service experience

Tech-savvy

Tools

Customer Service software

Job description

RecruitFirst is seeking a customer service associate in Bedok, Singapore. The role involves handling inbound calls, using our customer service software, and recording inquiries in the system. Training will be provided to bring you up to speed.

Working hours are Monday to Friday, 8:30am–6:00pm, with a contract from 16 Nov onwards to 18 Dec and potential extension or conversion. Salary is paid at SGD 12 per hour, reflecting local market rates for frontline support roles.