Customer Service Representative

BAY ADVANCED TECHNOLOGIES SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

PVH (Tommy Hilfiger/Calvin Klein) in Singapore is seeking a detail‑oriented professional to process customer orders, send confirmations, and support sales reporting. The role collaborates with outside Sales on RFQ and handles phone inquiries from the sales department.

The candidate should have a Diploma in Business or related field, familiarity with sales order processing, and strong Excel skills. Multitasking and strong communication are essential.

Qualifications

• Diploma in Business or related field.
• Experience in semiconductor or contract manufacturing supply chain would be an added advantage.
• Good knowledge in Microsoft Excel.
• Knowledge of sales order processing.
• Team player and solution oriented.
• Ability to multi-task and handle difficult situations professionally.
• Good interpersonal skills and excellent communication skills.

Responsibilities

• Process customer orders
• Send order confirmations
• Support sales reporting
• Work along with outside Sales on customer RFQ
• Answer incoming sales department phone calls
• Update customer order rescheduling and open order report
• Update order status in customer's vendor portal
• Other duties as directed

Skills

Semiconductor supply chain

Sales order processing

Team player

Solution oriented

Multi-tasking

Interpersonal skills

Communication skills

Education

Diploma in Business or related field

Tools

Microsoft Excel

Job description

Position Responsibilities

• Process customer orders


• Send order confirmations


• Support sales reporting


• Work along with outside Sales on customer RFQ


• Answer incoming sales department phone calls


• Update customer order rescheduling and open order report


• Update order status in customer\'s vendor portal


• Other duties as directed

Essential skills and experience

• Diploma in Business or any related field


• Experience in semiconductor or contract manufacturing supply chain would be an added advantage.


• Good knowledge in Microsoft Excel


• Knowledge of sales order processing


• Team player and solution oriented


• Ability to multi-task and handle difficult situations professionally


• Good interpersonal skills and excellent communication skills